Director Client Development

About the Position

Director Client Development

Utrecht, Netherlands

Join frog, a part of Capgemini Invent, as a Director Client Development to drive sustainable growth and digital transformation in various industries.

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. We partner with customer-centric enterprises to drive sustainable growth by building and orchestrating experiences at scale, harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements, and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. We are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. We prize humor, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community, and the world at large.

An Overview Of The Role

We are seeking a commercially savvy consulting leader that is able to drive impact with our frog brand into accounts in one of the following industries: Consumer Goods, Retail, Finance, Public, Energy & Utilities. The selected account is part of a broader Capgemini Group account strategy where the next evolution is to have frog leading the client conversation as a business reinvention and experience partner. You have demonstrated experience setting and driving account strategy, driving business development initiatives in a complex consultative selling environment. The ideal candidate will have extensive experience in innovation management, digital transformation for new and existing services, marketing, sales & service. You are up to date on the latest developments in AI and are able to help clients navigate challenges to scale AI effectively within their business. You will have commercial experience including responding to RFP/RFIs, drafting SOWs, costing up engagements, and client negotiation. Additionally, the candidate should have strong project management and people management skills.

Requirements

• Experience (10–15 years) – Demonstrated success operating in complex consultative selling environments, ideally within large enterprise or multinational contexts.
• Account Strategy Leadership – Ability to define, articulate, and execute a strategic account vision for frog, in close collaboration with the Capgemini Group Client Partner, ensuring alignment with broader group objectives.
• Commercial Acumen – A proven track record of driving measurable commercial outcomes. Skilled in building C-suite and C-1 relationships, shaping demand, and leading commercial processes including RFP/RFI responses, SOW creation, pricing, and negotiations.
• Digital Transformation Expertise – Acts as a trusted advisor on end-to-end digital transformation journeys across business, experience, technology, and operating models.
• Technology Fluency – Strong understanding of the technology landscape and how emerging solutions-AI, data, platforms, cloud-amplify frog’s value proposition across strategic buying centers.
• People Leadership – Demonstrated experience mentoring, coaching, and developing high-performing teams while fostering a diverse, inclusive, and collaborative culture.
• Excellent Communicator – Exceptional written and verbal skills, with an ability to translate complex ideas into compelling narratives and data-driven stories for senior stakeholders. Dutch language proficiency is preferred but not mandatory.
• Innovative Mindset – Passion for innovation and hands-on familiarity with advancements in data, AI, machine learning, and experience technologies, with the ability to guide clients on scaling these responsibly.

Nice to Have

• Industry Expertise – Deep knowledge of the specific target industry (e.g., Financial Services, Energy, Consumer Products, Public Sector, Healthcare, etc.), including market dynamics, regulatory context, and competitive landscape.
• Design & Experience Background – Familiarity with design-led methodologies such as service design, design thinking, product discovery, or user research, and how these are applied in end-to-end transformation.
• Innovation Delivery Experience – Experience shaping and launching new digital products, services, or business models, from concept to market activation.
• AI & Data Transformation Delivery – Hands-on experience leading AI or data-driven transformation programs, including operating model design, governance frameworks, and scaling approaches.
• Partner Ecosystem Engagement – Existing relationships with relevant technology partners (e.g., AWS, Microsoft, Google, Adobe, Salesforce, SAP) and experience co-selling and co-delivering with partners.
• Thought Leadership – A track record of representing organizations externally through keynote speaking, publishing insights, or contributing to industry forums.
• Global or Multi-Market Experience – Demonstrated ability to operate across cultures and geographies, navigating complex stakeholder environments.
• Entrepreneurial / Start-up Experience – Experience in building or scaling a venture, practice, or capability from the ground up.

We Offer

• Flexible benefits options to suit your personal circumstances.
• A variable element dependent on grade and company and personal performance.
• Hybrid working arrangements.
• Employee wellbeing support through trained ‘Mental Health Champions’ and wellbeing apps such as Thrive and Peppy.
• Opportunities to make a positive social impact by reducing our carbon footprint and improving access to a digital world.

About the Company

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 420,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22 billion.

More information is available at: Capgemini Invent