Director Communications, AI Infrastructure

About the Position

We are seeking a Director Communications, AI Infrastructure to lead how Nscale tells the story of its AI infrastructure business, to our employees and to the outside world.

About Nscale

Nscale is the global hyperscaler engineered for AI infrastructure. Through vertically integrated AI solutions and modular, first-principles data center design across Europe, North America, and beyond, Nscale delivers the compute foundation for enterprise AI training, fine-tuning, and inference at scale.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.

Responsibilities

AI Infrastructure Narrative

• Partner with leaders across the AI Infrastructure business to understand its strategy, priorities, and key milestones
• Develop the narrative for Nscale's AI infrastructure business and keep it consistent across internal and external channels
• Translate complex technical work into clear, credible stories for technical and general audiences
• Identify the moments worth telling, and plan communications around them

Internal Communications

• Advise AI Infrastructure leaders on how they communicate with their organization, including through periods of change
• Share the progress of the AI Infrastructure business with the wider company through Nscale's channels and company programming
• Collaborate with adjacent teams, including our Data Center organization, so that related milestones are communicated in a coordinated way
• Handle sensitive and high-stakes communications with sound judgment and discretion

External Communications

• Lead media relations for the AI Infrastructure business across tech, trade, and business press, influencers, and new channels
• Lead announcements related to the business, including site, customer, partner, and deployment news
• Build relationships with journalists, analysts, influencers who cover AI infrastructure, cloud, data centers, and compute
• Develop press materials, blog posts, social media posts, op-eds, other written content, and briefing materials
• Pitch interviews and speaking engagements and prepare leaders for these engagements

Measurement & Insight

• Track the impact of communications and use what you learn to improve
• Share insight from employees, media, and the market with business leaders

Requirements

• 10 to 15 years of experience in communications, ideally covering both external and internal work
• Experience communicating for an AI infrastructure, cloud, data center, semiconductor, or deep-tech business
• Strong technical fluency, with the ability to engage credibly with engineering teams and explain complex infrastructure topics to non-technical audiences
• A track record of securing coverage in technical, trade, and tier-1 business media, with reporter relationships to match
• Experience running joint announcements with customers and partners, including the approvals that come with them
• Experience partnering with senior business leaders and advising them on communications
• Exceptional writing and editing skills, and the ability to write for both technical and non-technical audiences
• A practical, hands-on approach: comfortable building the plan and then doing the work yourself
• Strong project management skills and the ability to manage competing priorities at pace
• Comfort with ambiguity, shifting priorities, and a scope that will change as we grow

Nice to Have

• Experience at a hyperscaler, neocloud, or GPU cloud provider
• Experience in a business with physical infrastructure and field-based teams
• Experience at a company going through or preparing for an IPO
• Fluency with AI tools in day-to-day communications work

We Offer

• Competitive salary range: $170,000 - $300,000 USD
• Opportunity to work in a cutting-edge AI infrastructure environment
• Comprehensive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation

Our Commitment

At Nscale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there's anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Nscale does not accept unsolicited candidate submissions from recruitment agencies.