Director Delivery Management

About the Position

Director Delivery Management

Location: USA

Type: Hybrid

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About the Role

The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement. The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.

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Responsibilities

• Own the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problems.
• Establish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at pace.
• Challenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections early.
• Identify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add value.
• Act as the senior advisor on AI adoption within the account's engineering organization, translating strategy into an actionable transformation roadmap.
• Lead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environment.
• Guide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction).
• Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work within.
• Ensure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contexts.
• Bring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarter.
• Serve as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendor.
• Run structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarity.
• Manage commercial dynamics: SOW governance, change control, margin health, and renewal positioning.
• Navigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentum.
• Represent the client's interests internally to ensure EPAM allocates the right talent and resources to the account.

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Requirements

• Delivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE).
• AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awareness.
• Regulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are central.
• Executive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagements.
• Commercial acumen: Experience owning account P&L, SOW governance, and commercial negotiations.
• Operating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing ones.

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What We Offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program

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About the Company

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