Director, Digital Asset & Brokerage Operations
Job Description, Responsibilities & Requirements
About the Position
Director, Digital Asset & Brokerage Operations
Remote - North America
About the Company
Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 9 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
Responsibilities
As the Director, Digital Asset & Brokerage Operations, you will:
- Lead our US spot exchange operations (Alpaca Crypto LLC)
- Lead our Bahamas spot and derivatives exchange operations (AlpacaX Crypto Limited)
- Build and maintain our internal trading desk
You and your team will:
- Directly engage with our customers, providing a world-class service
- Review, identify, and resolve trade differences
- Process trade corrections and cancellations
- Conduct inventory account reconciliation
- Provide input into new procedures and processes as well as revisions to existing operations procedures and processes
- Manage our trading desk (internal market maker) and work with engineering to build and monitor trading systems performing automated hedging strategies
- Manage our global fiat banking relationships
- Maintain relationships with liquidity providers, token projects, and all our vendors
- Assist with financial and regulatory audits
- Work closely with engineering to bring industry-leading crypto products to market
Requirements
- Experienced running middle/back office trade operations for a brokerage or crypto exchange
- Built and managed a globally distributed customer service focused team providing world-class 24/5 service coverage
- Experience trading crypto professionally
- Experience in US crypto regulations
Nice to Have
- Quant research or have previously run a trading desk
- Entrepreneurial experience as co-founder / founding team of a startup
- Operated within a SOC 1/2 Type 2 certified environment
We Offer
- Competitive Salary & Stock Options
- Health Benefits
- New Hire Home-Office Setup: One-time USD $500
- Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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