Director, Internal Communications

About the Position

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Director, Internal Communications

Location: San Francisco, CA

Build the narrative-and the voice-that powers Okta.

We’re looking for a Director of Internal Communications to lead how Okta informs, aligns, and inspires its global workforce-while shaping the voice of our most senior leaders.

This is a high-impact leadership role at the center of the company-at a defining moment. The AI platform shift is reshaping every company and every industry, and Okta is all-in. That means defining the internal narrative and ensuring our employees understand where we’re going, why it matters, and what it means for them.

Why this role is different

Okta is making a deliberate choice: to move faster, compete aggressively, and go all-in on becoming the company that secures AI at global scale-the blueprint for the secure agentic enterprise. You’ll define the company’s internal narrative centered on how Okta secures AI and ensure it is consistently and authentically carried by our leadership. You’ll create the drumbeat that reinforces it-turning complex strategy into clear, memorable, and actionable messaging. And you'll make sure that how we communicate internally reflects the same urgency, boldness, and ownership we're asking of every employee.

This role isn't for someone who wants to maintain the status quo. It's for someone who sees this moment for what it is: a chance to help lead one of the most consequential platform shifts since the internet and to build the internal narrative that brings an entire company along for the ride.

Responsibilities

Internal Communications Leadership

• Lead company-wide communications: Partner with the People team to drive internal communications strategy and execution across major initiatives, including annual priorities, platform evolution, AI transformation, and operating model shifts
• Shape the narrative: Translate Okta’s strategy into clear, compelling messaging employees understand and remember
• Create the drumbeat: Build a consistent, repeatable cadence that moves beyond one-off announcements
• Own channels & content: Oversee internal channels (Slack, intranet, email) and ensure precision in audience targeting and reach
• Deliver moments that matter: Lead Company All Hands and executive forums-from narrative through production and delivery
• Drive engagement: Design modern, multi-channel strategies that foster dialogue, connection, and understanding

Critical Moments & Enterprise Alignment

• Lead in critical moments: Partner with Corporate Communications on crisis, issues, and high-stakes communications
• Ensure internal-first alignment: Eliminate disconnects between internal and external messaging so employees are informed and prepared
• Drive clarity at scale: Ensure a small number of critical messages are consistently reinforced across channels and leaders.

Requirements

• 15+ years in internal, corporate, and/or executive communications with a Bachelor's degree or equivalent combination of education and work experience
• Proven experience interacting with C-suite leaders
• Experience leading communications through large-scale transformation in complex, global organizations
• Exceptional storytelling and writing skills-you make the complex simple, clear, and memorable
• Strong executive presence and ability to influence at the highest levels
• Operational rigor across channels, content, and large-scale events
• A modern approach to engagement, channels, and employee experience
• Experience in technology or SaaS environments preferred

We Offer

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Annual Base Salary Range: $224,000-$308,000 USD

Equity, Bonus, and Benefits: In addition to the base salary, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: Okta Rewards.

About the Company

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

U.S. Equal Opportunity Employment Information

Individuals seeking employment at Okta are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application, you are given the opportunity to provide information about your race/ethnicity, gender, and veteran status. Completion of the form is entirely voluntary, and whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Pay Transparency

Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/agencies/ofccp.

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The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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