Director, IT Infrastructure

About the Position

We are seeking a Director, IT Infrastructure to lead our technical activities and team, ensuring service availability and alignment with business objectives.

Responsibilities

• Develops and leads the implementation of a comprehensive infrastructure services strategy, ensuring service availability, performance, security, and alignment with business objectives.
• Leads, motivates, and develops a high-performing infrastructure services team, fostering a culture of innovation, continuous improvement, and talent development.
• Drives innovation in infrastructure services by evaluating and implementing new technologies (e.g., cloud, automation) to improve efficiency, scalability, and security.
• Provides strategic guidance and direction to IT leadership.
• Makes strategic decisions on infrastructure services strategy, resource allocation, budget management, and technology adoption, aligning with business goals and IT objectives.
• Regularly interacts with senior business stakeholders to understand their needs and ensure alignment with infrastructure services strategy.
• Develops and manages the infrastructure services budget, ensuring efficient resource allocation and cost optimization in line with strategic goals.
• Establishes and maintains strong relationships with key infrastructure vendors, overseeing vendor selection, contract negotiation, and service level agreements (SLAs).
• Identifies, assesses, and mitigates risks associated with infrastructure services, ensuring business continuity and disaster recovery.
• Maintains clear and consistent communication with stakeholders (business partners, senior leadership, team members) regarding infrastructure services strategy, performance, and initiatives.
• Objective oriented / tactical and strategic near-term priorities.

Requirements

• Bachelor’s Degree in computer science, Information Technology, or related field/experience required.
• Master’s Degree preferred.
• 10+ years of experience in infrastructure engineering and operations, with a minimum of 7-10 years of experience in a leadership role managing infrastructure services teams.
• Experience with IBM Power (800, 980, P10) Platforms preferred.
• Strong skills in the areas of installation, configuration, deployment, monitoring, troubleshooting, performance tuning, and production support for application servers, such as Apache web servers/Tomcat and WebSphere.
• Solid working knowledge of Network and Security technology.
• Experience managing UNIX/Linux systems; and general understanding of virtualization technologies.
• Ability to communicate technical problems to non-technical staff.
• Backup and Disaster Recovery solutions experience a plus, along with Data replication and high availability.
• Experience in cloud infrastructure management, cloud migrations, and a strong understanding of infrastructure as code is highly desirable.

We Offer

• Competitive salary range: $170,000 - $220,000
• Comprehensive benefits including health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
• Career growth opportunities through tuition reimbursement, leadership programs, and internal mobility.

About the Company

As a global insurance leader with a strong local presence, we offer more than a job - we provide a purpose-driven career where your growth, well-being, and impact truly matter. Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected].

We are proud to be an equal opportunity employer.