Director, Logistics Operations

About the Position

Director, Logistics Operations

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Responsibilities

Operational Leadership

• Lead end-to-end CDC 1 operations, including receiving, storage, replenishment, picking, packing, value-added services, and shipping.
• Ensure inbound and outbound operations meet safety, quality, service, accuracy, and delivery expectations.
• Identify constraints, manage escalations, and maintain effective routines for peak periods, launches, and disruptions.

Third-Party Logistics Management

• Manage 3PL relationships, service-level expectations, performance scorecards, and escalation processes.
• Hold providers accountable for safety, quality, delivery, cost, staffing, productivity, and contractual commitments.
• Partner with Procurement, Finance, Quality, and Legal on commercial reviews, corrective actions, and improvement plans.

Value-Added Services

• Oversee applicable labeling, packaging, kitting, configuration, inspection, rework, and other product-specific services.
• Ensure services are properly planned, staffed, documented, and executed to approved quality and work-instruction requirements.
• Evaluate new requests and improve capacity, cost, quality, and turnaround time.

Cost, Productivity, and Budget Management

• Develop and manage the operating budget, forecasts, financial controls, and cost-reduction commitments.
• Improve labor, space, equipment, packaging, transportation, and 3PL productivity without compromising safety, quality, or service.
• Prepare business cases for capital, automation, technology, and facility investments.

Strategic Planning and Growth

• Develop multi-year capacity and operating plans based on volume, product mix, inventory, acquisitions, and business growth.
• Assess labor, storage, dock, equipment, technology, and throughput requirements and maintain a prioritized improvement roadmap.
• Develop contingency and business-continuity plans for operational, facility, technology, labor, and transportation risks.

Safety, Quality, Inventory, and Compliance

• Ensure compliance with applicable company policies, quality-system requirements, work instructions, trade requirements, and regulatory obligations.
• Maintain effective inventory accuracy, traceability, cycle-counting, discrepancy-resolution, and product-handling controls.
• Partner with Safety and Quality teams on audits, investigations, corrective actions, and risk reduction.

Continuous Improvement and Technology

• Use data, root-cause analysis, Lean principles, standard work, and performance metrics to improve flow and eliminate waste.
• Sponsor improvements to safety, quality, service, productivity, inventory accuracy, storage density, and customer experience.
• Ensure warehouse systems, reporting, automation, and material-handling solutions support scalable operations.

People Leadership and Communication

• Build, coach, and develop a high-performing CDC leadership team with clear accountability and succession plans.
• Ensure appropriate staffing, training, cross-training, engagement, and workforce planning.
• Communicate performance, priorities, risks, and recovery plans to senior leaders and cross-functional partners.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business, Engineering, or a related field required; master's degree preferred.
• Ten or more years of progressive leadership experience in warehousing, distribution, supply chain, logistics, or related operations.
• Demonstrated experience leading large-scale operations and managing 3PL performance, budgets, service levels, and strategic plans.
• Experience with warehouse management systems, operational reporting, capital planning, and continuous improvement.
• Medical-device or other regulated-industry experience preferred.
• Strong leadership, financial, analytical, negotiation, communication, and change-management skills.

We Offer

• Competitive salary range: $159,900 - $266,500 USD Annual
• Comprehensive health benefits including medical, dental, vision, and more.
• Financial benefits such as Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, and more.
• Opportunities for professional development and career growth.

About the Company

Stryker offers innovative products and services in MedSurg, Neurotechnology, and Orthopaedics that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.