Director of Convention Sales (all genders)

About the Position

Director of Convention Sales (all genders)

Steigenberger Inselhotel Konstanz in Konstanz, Baden-Württemberg, DE, is seeking a motivated and talented individual to join their team. With a history spanning over 90 years, Steigenberger Hotels & Resorts is the oldest brand of H World International, known for its highest quality and first-class service. They are looking for someone who is passionate about hospitality and ready to embark on a journey with them.

Responsibilities

• Leadership and Development: Take full responsibility for the event sales department and ensure its continuous economic and operational development.
• Team Management: Lead, motivate, and develop a small, dedicated team to maintain high service quality and achieve goals.
• Collaboration: Foster good and productive cooperation with service and kitchen staff.
• Customer Service: Provide personal consultation and support to guests from inquiry to post-event follow-up.
• Event Planning: Develop and implement individual event concepts, including conferences, weddings, and celebrations, with a focus on profitability.
• Sales Activities: Independently plan and execute all sales activities, such as customer events, property tours, and presentations.
• Financial Management: Create quotes, calculations, and contracts while considering profitability.
• Operational Efficiency: Efficiently and profitably manage all event sales processes.
• Performance Monitoring: Set, monitor, and achieve departmental goals (budget), including regular analysis and optimization of processes and operations.
• Market Analysis: Observe and analyze the competitive market and derive measures to strengthen market position.
• Reporting and Analysis: Create and interpret reports and analyze customer performance to make data-driven decisions.
• Customer Acquisition: Proactively acquire new customers, especially corporate clients, through various channels.
• Contract Management: Negotiate and finalize contracts to ensure long-term and economically successful customer relationships.
• Customer Relationship Management: Maintain and expand existing customer relationships through professional consultation and support.

Requirements

• Several years of experience in event sales or event management.
• Strong economic thinking and action, as well as experience in budget and goal steering.
• Strong communication skills, negotiation skills, and a high degree of customer orientation and quality.
• Leadership experience and the ability to motivate and develop a team.
• Fluency in German and English, additional languages are an advantage.
• Proficiency in MS Office and common hotel software systems (Opera Cloud / Sales & Catering).

Nice to Have

• Experience in marketing and sales management.
• Knowledge of customer relationship management.
• Budget management skills.

We Offer

• Attractive employee rates in our hotels.
• Corporate benefits.
• Extensive further training opportunities, e.g., through our eLearning platform.
• Cross-training opportunities.
• Social Day.
• Christmas and vacation pay.
• Pension benefits.
• Anniversary payment.
• Travel cost reimbursement for the Germany Ticket.
• Health promotion.
• Job bike.

About the Company

Steigenberger Hotels & Resorts, with a history of over 90 years, is the oldest brand of H World International. They embody the highest quality and first-class service, with a presence in Europe, Asia, and Africa. They are committed to providing the best hospitality experience and are looking for individuals who share their passion for making every journey special.

Contact

We welcome applications from all qualified candidates regardless of their skin color, religion, gender, gender identity, sexual orientation, national origin, age, or disability.

For this position, your contact person is:

• Celina Palmqvist Hellsten
• Recruiting & Employer Branding Coordinator
• [email protected]

Apply Now

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