About the Position

At Aristocrat, our mission is to bring happiness to life through the power of play! We are seeking a Director of Operations to lead our global iGaming operations, drive scalability, and ensure seamless delivery management. In this role, you will be critical in advancing and growing our global iGaming operations, promoting operational maturity, and embedding a culture of excellence within the organization.

Responsibilities

Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
Champion a culture of continuous improvement, operational rigor, and delivery within the field.
Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
Establish clear ownership models, governance structures, and decision-making frameworks.
Drive alignment across regions and functions to ensure consistency in execution and outcomes.
Develop future leaders and strengthen organizational capability in operations and delivery.
Own and elevate end-to-end delivery excellence across iGaming products and platforms.
Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.

Requirements

12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
Proven experience leading large-scale operational transformation in complex, global organizations.
Demonstrated success in building scalable operating models and high-performing teams.
Strong experience with Agile at scale / delivery frameworks and operational governance models.
Track record of influencing executive collaborators and driving cross-functional alignment.
Leader dedicated to making improvements with a strong inclination toward action and results.
Strong systems thinker-able to build for scale, not just solve for today.
Highly collaborative, with the ability to influence without direct authority.
Data-driven and outcome-focused, with strong business insight.
Comfortable operating in ambiguity and leading through change.

We Offer

Competitive salary range: $185,262 - $344,058 per year.
Comprehensive benefits package designed to stay competitive in the market, support your wellbeing, and recognize your contribution to our success.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

About the Company

Aristocrat Leisure Limited (ASX: ALL) is a global entertainment and gaming content creation company powered by technology. Our three reporting segments comprise regulated land-based gaming (Aristocrat Gaming), Social Casino (Product Madness), and regulated online real money gaming (Aristocrat Interactive). Aristocrat offers a diverse range of products and services, including electronic gaming machines, casino management systems, online real money games, including iLottery, as well as free-to-play mobile games, that serve customers and entertain millions of players worldwide every day. Our team of ~7,400 people across the globe is united by our company's mission to bring joy to life through the power of play.

Application Process

To apply for this role, please follow the steps outlined on our careers page. We aim to make every stage of our hiring journey straightforward and engaging, helping you understand the role, the team, and the impact you can make as you build a career with Aristocrat.

Director of Operations

Job description