Director of Product Management, Developer Experience at Salesforce

About the Position

Director of Product Management, Developer Experience at Salesforce, Seattle, WA

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Responsibilities

In this role, you will:

• Set the product vision and strategy: Define a compelling direction, sequenced roadmap, and investment priorities. Translate strategy into clear requirements and iterative delivery.
• Champion the voice of the developer: Build trusted customer relationships through interviews, advisory boards, surveys, workflow research, and product telemetry. Uncover the root causes of developer friction, translate those insights into focused product opportunities, validate solutions, and close the feedback loop.
• Drive AI-native developer productivity: Identify opportunities for AI coding tools and agents across the SDLC. Prototype and evaluate emerging tools and workflows, considering quality, developer trust, security, human oversight, and cost. Turn the highest-value experiments into reliable products used in everyday development.
• Measure and improve outcomes: Establish baselines and success measures for developer experience, delivery performance, adoption, and AI effectiveness. Combine DORA delivery metrics and SPACE-informed measures with build/test feedback times, CI reliability, developer sentiment and satisfaction measures such as NPS/CSAT, and qualitative research. Use this evidence to identify bottlenecks, prioritize investments, and validate improvements in speed, quality, and satisfaction.
• Influence & collaborate at scale: Build strong, trusted partnerships across partner teams and drive influence at all levels of the organization. Resolve competing priorities, navigate technical tradeoffs, and communicate clear recommendations to engineers and executives.
• Prioritize high-impact investments: Prioritize the product backlog while balancing developer feedback, technical debt, security requirements, and long-term business goals to maximize platform value.

Requirements

• Product leadership and judgement: 6-10+ years of technical product management experience (or equivalent) with demonstrated success owning large-scale developer platforms, infrastructure platforms, developer tools or DevOps products.
• Technical architecture & SDLC fluency: Strong understanding of modern software development practices and developer workflows across source control, build systems, testing, and CI/CD. Experience with complex development environments such as large monolithic applications, monorepos, and/or distributed cloud-native microservices.
• AI-native, hands-on approach: You use AI to improve how you work. You can build prototypes, automations, and agents using tools such as Claude Code, Cursor, Codex, or equivalents.
• Customer obsession and analytical rigor: A track record of combining customer research, product data, and experimentation to understand technical users, make better product decisions, and deliver experiences developers adopt and value.
• Exceptional communication and influence: The ability to turn complex product and technical tradeoffs into clear written narratives, roadmaps, and executive recommendations while building trust with engineering teams.
• Enterprise and trust mindset: Experience building products where scale, security, privacy, compliance, reliability, and performance are fundamental requirements, with an understanding of the additional evaluation and governance considerations for AI tools.
• Thriving in ambiguity: Natural comfort with ambiguity and the ability to bring clarity, focus, and alignment across large, matrixed organizations and in a fast-evolving landscape.
• Education: BS or MS in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience).

We Offer

• Competitive salary range: $197,300 - $313,700 annually.
• Comprehensive benefits package including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• Opportunity to work in a dynamic, innovative, and inclusive environment.

About the Company

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

For more information about company benefits, please visit Salesforce Benefits.