About the Position

Director of Revenue Operations

Salary: $190k – $230k
Location: New York, United States
Employment Type: FULL_TIME

About Posh

We are all social creatures, but the dominant “social” companies today have evolved into digital loneliness machines, driving isolation, anxiety, and mental health challenges around the world.

Human connection is lost. Posh is a beacon guiding us back.

Posh enables anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them. Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, we’ve built the ultimate platform for launching, monetizing, and finding IRL communities of people just like you. In just 6 years, Posh has grown to a team of 70, expanded to 10M+ users, secured $70m in venture funding, and facilitated over $400M in transactions.

Responsibilities

As Director of Revenue Operations, you’ll be the operational architect behind Posh’s Go-To-Market organization, owning the systems, processes, planning, and data that allow Sales, Community, Customer Success, Account Management, Marketing, and Support to operate as one revenue engine.

Your mandate is to turn ambitious growth goals into executable plans. You’ll own sales planning, forecasting, pipeline management, CRM architecture, GTM systems, and cross-functional processes across the customer lifecycle. You’ll partner closely with the VP of Revenue and GTM leaders to ensure every team has clear goals, clean data, the right coverage, and the operating infrastructure required to hit them.

You’ll manage a 3 person team across Revenue Operations, Enablement, and GTM Engineering, while building the processes and systems required to support Posh as we scale.

Requirements

7+ years of experience across Revenue Operations, Sales Operations, or GTM Strategy, including experience leading teams in a high-growth environment
Deep experience owning sales planning, forecasting, pipeline management, and capacity planning across quotas, headcount, territories, coverage, and pipeline requirements
A track record of improving conversion, deal velocity, seller productivity, and forecast accuracy through better systems, processes, and operating rhythms
Experience building operational infrastructure across the full customer lifecycle, from Marketing and Sales through Customer Success, renewals, retention, and expansion
Strong CRM, data, and GTM systems expertise, with the analytical ability to turn messy data into clear recommendations and operating decisions
Strong cross-functional leadership and a builder mentality, with experience driving change across Sales, Customer Success, Account Management, Marketing, Finance, Product, Data, and Support

Nice to Have

Experience at a high-growth marketplace, fintech, or consumer technology company.
Experience scaling a GTM organization through a major growth stage such as Series B through Series D.
Experience owning or partnering closely on compensation design, Deal Desk, and sales enablement.
Experience implementing or migrating major CRM, Customer Success, or GTM platforms.
Experience building Revenue Operations functions or teams from an earlier stage of maturity.

We Offer

Competitive salary range of $190k – $230k
Opportunity to work in a dynamic and growing company
Collaborative and innovative work environment
Professional growth and development opportunities

About the Company

Posh is a beacon guiding us back to human connection. We enable anyone to build an IRL community based on shared interests, while connecting consumers with the communities of people just like them. Founded by event organizers who were frustrated with the growing loneliness epidemic and the tools available to build their own event brand, we’ve built the ultimate platform for launching, monetizing, and finding IRL communities of people just like you.

In just 6 years, Posh has grown to a team of 70, expanded to 10M+ users, secured $70m in venture funding, and facilitated over $400M in transactions.

Director of Revenue Operations

Job description