Job Description, Responsibilities & Requirements
About the Position
DKeX Market Ops Specialist (On shifts)
At DraftKings, you'll play a key role in scaling the operations that power our prediction markets. You'll take ownership of complex market operations, strengthen operational processes, and help shape how we launch, monitor, and optimize markets in a rapidly evolving regulatory environment.
Responsibilities
- Own the execution of end-to-end exchange market operations, including market creation, configuration, launch coordination, real-time monitoring, and settlement, while driving operational excellence across the market lifecycle.
- Lead complex operational investigations by monitoring trading activity, identifying market anomalies, assessing potential trade practice concerns, and partnering with Regulatory teams to resolve issues in accordance with established procedures.
- Analyze market and operational performance to identify trends, recommend improvements, and deliver actionable insights that enhance market quality, operational efficiency, and the customer experience.
- Partner with Engineering, Product, Market Structure, and external ecosystem partners to support new market launches, improve operational tooling, and develop scalable processes that enable future growth.
- Drive continuous improvement by strengthening operational documentation, refining workflows and controls, supporting regulatory inquiries and audits, and serving as a trusted subject matter expert for market operations.
Requirements
- At least 2 years of experience in market operations, exchange operations, trading operations, market surveillance, financial markets, sportsbook trading, or a similar operational environment.
- A strong understanding of exchange and market structure concepts, including order books, matching engines, liquidity, market states, trading dynamics, and operational risk management.
- Proven experience analyzing complex operational issues, identifying process improvements, and driving scalable solutions in a fast-paced, regulated environment.
- Strong analytical, communication, and stakeholder management skills, with the ability to influence cross-functional partners and communicate operational insights to both technical and non-technical audiences.
- A passion for prediction markets, exchange operations, sports trading, or financial markets, with the flexibility to support shift coverage as needed; experience working in a regulated trading, exchange operations, or market surveillance environment is preferred.
We Offer
- Competitive salary
- Comprehensive health benefits, including medical plans, dental, and vision
- Free access to programs such as free therapy sessions with Lyra Mental Health Solution, Lyra Employee Assistance Program, the Calm App, Virtual Yoga Classes, and many more
- 14 weeks of 100% paid parental leave
- 25 vacation days per year
- 200 BGN food vouchers per month
- 50% coverage of your monthly sports card in a wide network of sports facilities in Bulgaria
- Financial planning programs like Origin Financial
- Commuter benefits to help you save money on your daily commute
About the Company
At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.
DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.