Documentation Specialist

About the Position

Documentation Specialist

Performs administrative and operational tasks to increase the overall efficiency of a company's daily business operations. Supports functions related to administrative support of Operations, Facilities, and Quality Control for the assigned location.

Responsibilities

• Provide administrative support to the operations team to increase the overall efficiency of a company's daily business operation.
• Perform clerical duties including filing, scanning, and emailing.
• Review customer test reports and customer cards for accuracy.
• Type test customer test reports.
• Prepare and email customer quotations at the direction of the sales team.
• Review the test sample entry for accuracy.
• Oracle order confirmation and proforma invoice entry.
• Provide excellent customer service to clients and maintain positive interaction with peers and supervisors.
• Perform additional office management tasks as directed.
• Adhere to internal standards, policies, and procedures.

Requirements

Education and Experience

• Ability to coordinate multiple projects at once.
• Ability to work independently, use time wisely, and multitask.

Skills

• Language Skills: English (Intermediate)
• Mathematical Skills: Intermediate
• Reasoning Skills/Abilities: Intermediate
• Computer Skills: Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong attention to detail and organizational and interpersonal skills.

We Offer

Compensation

The expected salary for this position is $20.00 to $23.00 per hour. This range represents the minimum and maximum base salary we reasonably expect to pay for this role. Actual compensation within the range will depend on skills, experience, and qualifications.

Benefits

• Health: Medical, dental, and vision insurance, life insurance, employee assistance programs.
• Wealth: 401(k) with company match (immediate vesting upon enrollment).
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program.
  • Work-Life Balance: Paid-time off and family leave.

About the Company

SGS is the global leader and innovator in inspection, verification, testing, and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

SGS is an Equal Opportunity Employer, and as such, we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the online employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Job Location

Position anticipated to close November 30, 2026.