Job Description, Responsibilities & Requirements
About the Position
Join AurumTours for a dual tourism management degree, offering a modern, diverse, and educational experience with a focus on customer service and operations management.
Responsibilities
- Customer Service & Complaint Management: Support our team in direct communication with customers, helping to process inquiries and requests in a solution-oriented manner.
- Operations Management: Work with the operations team to ensure our daily business runs smoothly and our service quality remains at the highest level.
- Process Optimization & Project Management: Gain exciting insights into product management, actively participate in improvement measures, and support the further development of our processes.
- Tour Operator Insights: During your studies, you will get to know different areas of the company and have the opportunity to develop according to your strengths and interests.
Requirements
- Educational Background: You have successfully completed the general or vocational higher education entrance qualification.
- Interest in the Online Travel Market: You are enthusiastic about the online travel market and digital trends, and you follow developments in this area with great interest.
- Personal Traits: You are characterized by a high willingness to learn, goal-orientedness, and a reliable working style.
- Independent Work: Self-responsible, service-oriented, and independent work comes naturally to you.
- Language Skills: You have fluent German and English skills and can express yourself clearly and convincingly both verbally and in writing.
- Additional Languages: Additional language skills are a plus.
- Team Spirit and Flexibility: Team spirit and flexibility round out your profile.
We Offer
- We Value Your Effort: Attractive compensation and vouchers for numerous CHECK24 products.
- Personal Growth: Even after your studies, you have good chances for a direct entry and benefit from individual development and training opportunities.
- Support and Guidance: Assistance and supervision by qualified mentors, as well as regular feedback and further training opportunities.
- Equipped for Success: Workstation with modern IT equipment and height-adjustable desks available from the first day of work.
- Healthy Lifestyle: Daily free CHECKito lunch and a wide selection of beverages, muesli bar, and fruit are a matter of course!
- Convenient Commute: Thanks to the assumption of your Germany ticket and the excellent transport connections, you are quickly at our central locations.
- Team Spirit Beyond Work: We organize joint sports activities (football, yoga, back school, etc.) and celebrate legendary company and team events together!
Study Start at the iba | International Business Academy in Leipzig in October 2026
Contact
Florian Bräutigam
Email: [email protected]
Please send us applications exclusively online via our application form.