Dynamics 365 Business Central Support Consultant

About the Position

Dynamics 365 Business Central Support Consultant

Ref: a0MP900000A7yBN.1_1782903289

We are actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting clients' core customer base with their Dynamics 365 Business Central/NAV ERP systems, including day-to-day 1st and 2nd line support, troubleshooting system issues, and ensuring successful delivery of customer support tickets.

This role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support within a supportive team environment, offering great openings for further certified training and career progression.

Responsibilities

• Supporting 1st and 2nd line help desk support tickets surrounding D365 BC/Dynamics NAV
• Troubleshooting system performance issues and minor bug fixing
• Project-based support analysis for new implementation projects
• Working closely with customers to provide top-tier customer service and support

Requirements

• Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV
• Ability to support system issues at 2nd line level
• Strong analytical skills, with the ability to understand issues and troubleshoot effectively
• Broad modular understanding, ideally competent in the finance module
• Excellent communication skills, written and verbal, comfortable in a user-facing environment

Location

It is preferable for candidates commutable to our client's offices to operate on a hybrid basis (1-2 days per week), but flexibility for full home working is also offered.

We Offer

• A competitive base salary up to £45,000 (experience dependant)
• The opportunity to support a host of amazing D365 BC/NAV customer projects within a like-minded team
• Certified Microsoft Dynamics training and professional development openings
• A wealth of attractive company benefits including healthcare & wellness plan, 25 days holiday
• Fantastic company culture, including company activity days and incentive schemes

About the Company

Interested in a fresh challenge in D365 BC/NAV support? Apply now!

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on 0191 338 7564 or send your current CV to [email protected].