Dynatrace Support

About the Position

We are seeking a Senior Dynatrace Support Specialist with 5+ years of experience in IT support and 4+ years in Dynatrace to join our team in Chennai, India.

Responsibilities

• Implement and manage Dynatrace monitoring solutions to ensure high availability and performance of applications and infrastructure.
• Analyze performance metrics and identify bottlenecks or inefficiencies in the system.
• Provide actionable insights and recommendations to improve system performance and user experience.
• Configure Dynatrace to meet the specific needs of our applications and infrastructure.
• Develop custom dashboards, reports, and alerts to monitor key performance indicators (KPIs).
• Integrate Dynatrace with other tools and systems for a holistic monitoring approach.
• Provide training and support to team members on using Dynatrace effectively.
• Create and maintain documentation for monitoring strategies, processes, and best practices.
• Stay updated with the latest Dynatrace features and best practices.
• Continuously improve monitoring strategies and tools to enhance system performance and reliability.

Requirements

• Must be computer science background academic qualification is required.
• Overall 5+ yrs of exp in IT support including 4+ years in Dynatrace.
• Proven experience as a Dynatrace Expert or in a similar role.
• Strong background in application performance management (APM) and infrastructure monitoring.
• Strong background in Linux/Unix/Windows Administration.
• Proficiency in Dynatrace tools and solutions.
• Knowledge of cloud platforms (e.g. AWS, Azure, Google Cloud) and containerization technologies (e.g. Docker, Kubernetes, OpenShift).
• Familiarity with scripting languages (e.g. Python, Bash) and automation tools (e.g. Ansible).
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work effectively in a fast-paced, dynamic environment.

Nice to Have

• Dynatrace Certified Associate or Professional certification is highly desirable.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities

About the Company

Luxoft is a global provider of digital solutions and services, empowering businesses to transform and thrive in the digital age. We are committed to delivering excellence and innovation to our clients worldwide.

Apply Now

Interested candidates are encouraged to apply with their updated resume and relevant certifications.