Tech Stack
Job Description, Responsibilities & Requirements
About the Position
We are seeking a proactive E-Commerce & Administrative Assistant to support market research, platform operations, and business coordination. Ideal for candidates with strong communication skills and a passion for e-commerce.
Employment Type: Contract-based (1-year, subject to confirmation after 3-month probation)
Location: Kuala Lumpur, Malaysia
Role Overview
The E-Commerce & Administrative Assistant will support both administrative functions and e-commerce/platform-related operations. This role involves conducting market research, supporting online platform business activities, coordinating communication with platform agents, and assisting in app-related business initiatives. The role requires strong organizational skills, adaptability, and the ability to support cross-functional business activities.
Responsibilities
1. Market Research & Business Insights
- Conduct market research on e-commerce and digital platform trends.
- Gather and compile competitor and industry insights to support business decisions.
- Prepare summaries and reports based on research findings.
- Support data collection for business expansion and platform optimization.
2. Platform & E-Commerce Operations Support
- Communicate and coordinate with platform agents and business partners.
- Support day-to-day operations related to e-commerce platforms.
- Assist in managing listings, updates, and platform-related activities when required.
- Monitor platform performance and flag issues or opportunities for improvement.
3. App Business Support
- Assist in coordinating tasks related to app business operations.
- Support basic testing, updates, and feedback collection for app-related initiatives.
- Work closely with relevant teams to ensure smooth execution of app projects.
4. Administrative & Coordination Support
- Maintain organized records, documentation, and reports.
- Assist in preparing presentations, summaries, and business reports.
- Support scheduling, coordination, and communication across teams and partners.
- Perform general administrative duties as assigned by management.
5. Collaboration & Communication
- Work closely with internal teams to ensure alignment on business initiatives.
- Communicate clearly and professionally with internal and external stakeholders.
- Support ad-hoc tasks as required to meet business needs.
Requirements & Qualifications
- Education: Diploma or Bachelor’s Degree in Business, Marketing, E-Commerce, or related field.
- Experience: 1–3 years of experience in e-commerce, business support, or administrative roles.
- Languages: Fluent in English and Mandarin.
- Skills:
- Strong interest in e-commerce platforms, digital business, and market research.
- Proficient in Microsoft Office / Google Workspace.
- Strong analytical, organizational, and multitasking skills.
- Preferably with experience in e-commerce.
- Able to work independently and adapt in a fast-paced environment.
- Familiarity with and proficiency in using AI tools (e.g., ChatGPT, Gemini, etc.) will be an advantage.
We Offer
- Opportunity to work in a dynamic and growing company.
- Competitive compensation package.
- Professional development opportunities.
About the Company
MOVA is a leading company in the e-commerce and digital platform space, dedicated to providing innovative solutions and services. We are committed to excellence and are looking for passionate individuals to join our team.
Application: Candidates who are available to start immediately will be given priority.