E-commerce UX / UI Designer

About the Position

We are seeking an E-commerce UX / UI Designer to join That Works Agency, a fast-growing Shopify agency. You will be responsible for designing and testing high-performing experiences for some of the fastest-growing Shopify brands, converting browsers into loyal customers.

Responsibilities

• Design and test layouts, landing pages, and full store experiences that measurably lift conversion, retention, and AOV.
• Own the visual direction across projects, working closely with designers, freelancers, and founders to create scroll-stopping, conversion-focused design.
• Run design experiments with a bias for action. Ship fast, measure impact, iterate.
• Balance performance with polish, ensuring everything we ship feels both premium and purposeful.

Requirements

• CRO-literate designer who obsesses over metrics as much as visuals.
• Figma master, confident in both UX structure and UI polish.
• Proven experience designing high-performing eCommerce or DTC websites (ideally Shopify).
• Ownership of results: improved conversion rates, AOV, or retention through design.
• Commercially aware - understand how design drives margin, LTV, and repeat rate.
• Move fast, communicate clearly, and love collaboration.
• Curiosity - you test, you learn, you iterate, and you don’t wait to be told.
• Funnel Awareness - you deeply understand marketing funnels, and how these work to convert a customer.

We Offer

• Remote work opportunities.
• Full-time position with 28 days of holiday.
• Yearly all-expenses paid team trip.
• Compensation: DOE (Discussed during the interview).

About the Company

We’re That Works, a fast-growing, performance-focused team of 30+ experts helping brands scale through CRO, design, and custom Shopify builds. We’ve doubled in size in the past 12 months and are investing aggressively in the next phase to reach £3M+ turnover by 2026. You’ll be joining at the inflection point.

Application Process

Send your e-commerce design portfolio + two short answers (≤150 words) to the following questions:

1. Imagine you’re leading a CRO redesign for a Shopify brand. How would you approach determining what needs to be adjusted, and what doesn't?
2. You're faced with a Shopify Brand which is struggling to convert traffic from Facebook Ads. They're sending all traffic to their PDP's. What 3 things would you suggest trying, in order of importance?

Keep it simple. Plain English. No decks.