eCommerce Manager
Primary stack
Nice to have's
Job description
About the Position
Our client is an international consumer electrics company that, among other consumer electronics, makes high-end audio equipment for both at home and for professional use. For their HQ in Hong Kong, they are looking for a regional eCommerce Manager to drive both sales and branding. This role combines knowledge of marketing, sales, and branding to ensure both sales targets and long-term branding are being met. This eComm role is not just all about sales and much more hybrid, including branding and customer experience.
Responsibilities
- Build presence across owned D2C, Amazon, and B2B2C through our dealers
- Own, and operate the eCommerce platform in Hong Kong, Taiwan, and one or two other Asian countries, end-to-end every day
- Improving the eCommerce process from defined outcomes, funnel improvements, payment over fraud to inventory and logistics
- Work closely with marketing, sales, and logistics to plan product launches, support marketing campaigns, ensure inventory, and support our dealer network
- Coordinate global calls with all eCommerce leaders to share best practices, and deliver input to IT on desired developments for our eCommerce offering
Requirements
- 4-8 years experience in eCommerce role
- Experience with end-to-end eCommerce responsibility in a B2C or B2B business
- Able to analyze data and design eCommerce optimization tests to continuously push conversion higher and understand the needs from the customer journey
- Background working on eCommerce platforms, preferably Shopify and Salesforce Commerce
- Strong communication and influencing skills
- Stakeholder management experience: You’ll work with different teams locally and abroad
- Strong leadership and coaching of dispersed teams
- Business level reading and writing English and Cantonese, and preferably Mandarin
We Offer
- Competitive salary: HK$ 50,000 - 60,000
- Permanent position
- Opportunity to grow into the eCommerce global leader (ex China)
About the Company
You’ll be working in a growing and ambitious team within a global company.
Are you ready to take up this opportunity? Or do you know someone that would be perfect? Send me an email now and let’s discuss the details: [email protected].
Apply for this position now
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