Empfangsmitarbeiter:in (w/m/d)

About the Position

Empfangsmitarbeiter:in (w/m/d)

Customer & Resident Management | KALO Zentrale Hamburg

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About the Company

KALO is the partner for the smart energy transition in residential properties.

We record energy and water consumption in multi-unit buildings, install smart thermostats in apartments to save heating energy, and integrate photovoltaic and charging infrastructure for electric vehicles into the property.

Our goal: To sustainably reduce CO2 emissions in the building sector.

Be part of us and our mission. A better climate starts at home.

To strengthen our team, we are looking for you as a Receptionist (w/m/d) in full-time and permanently. Become a permanent team member in our Central Services team.

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Responsibilities

• You represent our company at the reception and are the first point of contact for customers, guests, and employees.
• You handle and coordinate inquiries personally, by phone, and through digital channels. You resolve issues independently or forward them to the responsible departments.
• Together with the team, you ensure high accessibility and service-oriented handling of inquiries.
• You take on organizational tasks such as managing the pool vehicle, assigning guest parking spaces, or commissioning courier services.
• You actively contribute to the optimization of processes and the setup and maintenance of our knowledge database.
• In the future, you will take on additional tasks and continuously develop your expertise.

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Requirements

• A completed commercial education or comparable qualification
• Ideally, initial professional experience in the reception area, customer service, or a comparable service-oriented environment
• A friendly, professional, and service-oriented demeanor with a passion for dealing with people
• Strong communication skills and a confident, assertive demeanor, both in person and on the phone
• An independent, reliable, and solution-oriented approach
• Proficiency in MS Office and willingness to quickly familiarize yourself with new systems and processes
• Interest in professional development and taking on additional areas of responsibility
• Very good German language skills in speech and writing; English skills are an advantage

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We Offer

• Flextime with 38.5 hours/week and the possibility of mobile work
• An attractive salary and 30 days of vacation per year
• The opportunity for occupational pension provision within the framework of the group contract and asset-forming benefits
• A free HVV Germany ticket and attractive JobRad leasing offers (after the probationary period)
• Attractive employee offers from a variety of providers (e.g., Zalando, Jochen Schweizer, Eventim)
• Internal sports offerings: running, soccer, or yoga groups
• Free drinks and a subsidized canteen on-site
• We offer you a motivated team and regular feedback discussions

In addition, you will find a professional onboarding process, a motivated team, and regular feedback discussions with us. You can expect an exciting and varied job with plenty of scope for innovation and freedom to participate.

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About the Company

KALORIMETA GmbH

People Performance

Björn Becker

Heidenkampsweg 40 · 22097 Hamburg

www.kalo.de

Get your own impression of KALO at https://www.kalo.de/karriere/

Apply now