About the Position

Employee Engagement Manager

Company: ARRISE

Location: Belgrade, Serbia

Employment Type: Permanent

About Us

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed - while embracing every step of the journey.

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.

Responsibilities

As an Employee Engagement Manager, you will develop and implement initiatives that foster a positive, engaging, and innovative work environment across all our live casino locations - aligning daily activities and long-term strategies to drive excellence in employee engagement.

Focus:

Employee morale, motivation, retention
Building a strong workplace culture
Making employees feel valued and connected

Typical Work:

Running engagement surveys and acting on results
Designing recognition programs, events, initiatives
Improving onboarding and employee experience
Working with HR on retention strategies
Driving initiatives like wellbeing, DEI, team bonding

Success Metrics:

Engagement scores (eNPS)
Retention / attrition
Participation in programs
Employee satisfaction

👉 Think: “Are people happy, motivated, and staying?”

Requirements

A minimum of 5 years in Employee Engagement, Employer Branding, or People & Culture role with at least 2 years in a managerial role.
Proven ability to work with data.
Experience in organizing and delivering impactful events.
Bachelor’s degree, preferably in Marketing.
Strong communication, facilitation, and stakeholder management skills.
Experience in regulated, high-volume environments is advantageous.
Excellent skills in cross-functional communication, leadership, and execution.
Fluency in English is required; knowledge of additional languages is a plus.
Passion for creating inclusive, people-oriented workplaces.

We Offer

Private healthcare coverage
A chance to work in a great, friendly, and supportive team.
Relocation support
Tremendous growth opportunities in a large, fast-moving international company
Weekly company lunches and great social events.
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