Employee Relations Expert | HR Systems & Reporting @ING Bank

About the Position

Employee Relations Expert | HR Systems & Reporting @ING Bank

Responsibilities

• Strategic Talent & Capability Partnering

  • Build a strong understanding of business priorities, workforce challenges, and future skill needs across the Americas.
  • Identify opportunities for capability building, performance improvement, leadership effectiveness, and cultural development.
  • Act as a thought partner to HR and business leaders on talent, skills, and learning strategies.

• Learning Strategy & Delivery

  • Shape and execute the regional learning agenda in alignment with global Talent & Learning priorities and business strategy.
  • Collaborate with business leaders, HR, and global CoE partners to foster a strong, sustainable learning culture.
  • Design, plan, execute, and operationalize high-impact learning programs for diverse populations.
  • Capture and analyze learning data and trends to continuously improve program quality, relevance, and impact.

• Talent Management & Leadership Enablement

  • Drive the implementation of global and Wholesale Banking-wide talent initiatives across the Americas.
  • Lead the annual talent review cycle end-to-end, ensuring consistency, quality, and meaningful business outcomes.
  • Translate business strategies into clear talent, succession, and skill-building plans.
  • Equip leaders with the data, insights, and tools needed for effective people decisions and team development.

Requirements

• 5+ years of experience designing and delivering end-to-end Talent & Learning solutions, ideally within financial services.
• Strong expertise in learning approaches, including blended and digital learning.
• Demonstrated ability to use data and analytics to inform decisions, measure impact, and communicate insights.
• Strong problem-solving skills with the ability to connect detail to broader business outcomes.
• Excellent communication and facilitation skills, with the confidence to challenge and influence senior stakeholders.
• Proven ability to operate effectively in a global, matrixed environment.
• Highly organized, methodical, and execution focused.
• Strong Excel and PowerPoint skills.
• Familiarity with Workday Talent/Learning is a plus.

We Offer

• Competitive Salary: $110,000 - 135,000 per year
• Comprehensive health benefits
• Generous 401k savings plan
• Competitive PTO
• Broad array of benefits including adoption, surrogacy, and fertility services; student debt assistance; and subsidies for expenses associated with commuting and fitness.

About the Company

At ING, we offer a dynamic, inclusive environment where individuality is encouraged. We provide a culture that is fun, friendly, and supportive, allowing you to be yourself and make the most of your potential. We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. With our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.