End User Computing (EUC) Manager / R

About the Position

We are seeking an End User Computing (EUC) Manager to oversee the client's endpoint management and ensure a seamless user experience.

Responsibilities

• Ensure that the EUC roadmap is defined and that any technology deployment or change is successful and optimized in terms of capability, flexibility, and simplicity.
• Manage service transitions between service providers, including the seamless handover and takeover of operational responsibilities.
• Guide the architecture and technology solutions underpinning the client’s endpoints infrastructure.
• Accountable for the End User Computing service and availability, delivering ongoing support and maintenance of the product.
• Collaborate with colleagues, customers, vendors, and other parties to understand and develop solutions.
• Develop a sound understanding of existing relevant technology, vendors, systems, and processes, providing practical solutions on how they may be improved and developed.

Requirements

• Minimum of 5 years of technical IT experience.
• Extensive hands-on expertise in managing Microsoft Intune environments on a scale (10,000+ users).
• Strong knowledge of Windows 10/11.
• Experience with Windows Autopilot.
• Proficiency in managing Microsoft 365 Apps.
• Knowledge of Entra ID (Azure AD).
• Experience working within global organizations.
• Proven ability to coordinate external support teams.
• Fluent English and Polish (written and spoken).
• Good commercial focus.
• Familiarity with process and ITIL documentation requirements.

Nice to Have

• Previous experience of GxP environments.
• Organizational Migration, divestment, or deployment experience.

We Offer

• Attractive financial benefits, including a cafeteria system and referral bonuses.
• Ongoing guidance from a dedicated Team Manager and tailored technical mentoring.
• Opportunities to participate in charitable initiatives and local sports programs.
• A supportive and inclusive work culture with an emphasis on diversity and mutual respect.

About the Company

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz, the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all.

Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas:

• Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions.
• Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs.
• Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow.
• Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs.

With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market.

Additional Information

• Work Model: Hybrid (2 days from the office, 3 days of home office)
• Office Location: Warsaw

Thank you for your interest in our offer. We will contact selected candidates whose experience best matches the requirements of the role.

We hereby inform you that Inetum Polska sp. z o.o. has implemented an internal reporting (whistleblowing) procedure. The content of the procedure and the possibility to submit an internal report are available at: https://inetum.whispli.com/speakup?locale=pl