End User Computing Tech

About the Position

Cognizant is seeking an End User Computing Tech to deliver high-quality on-site IT Services by ensuring timely issue resolution, proactive maintenance, and adherence to IT best practices. The primary work location will be the client’s office in Bellevue, WA.

Responsibilities

• Provide IT support across a wide range of client activities.
• Maintain end-user computing equipment, primarily Windows-based systems, with some Linux machines.
• Manage the ticket queue by reviewing open tickets and following approved workflows.
• Prioritize tasks effectively based on SLAs, call volumes, site criticality, and customer requirements.
• Manage inventory of laptops.
• Deliver ‘White Glove’ service to users, even in high-pressure situations.
• Work effectively in a project-based environment that requires flexibility and strong teamwork.
• Perform other duties as assigned by the End-User Computing (EUC) Manager.

Requirements

• Strong understanding of deskside support, IT service delivery, and project work within End-User Computing (EUC) or Field Support Operations (FSO) environments.
• Proficient in Windows 11, Microsoft Office 365, and endpoint management tools (e.g., Microsoft Intune, Active Directory); Linux knowledge is also required.
• Strong attention to detail and organizational skills, essential for maintaining accurate laptop inventory.
• Ability to provide consistent, high-quality customer support across a diverse user base, including various personality types and management levels (e.g. C-suite executives).
• Experience providing IT support to manufacturing sites (factories) is desirable.
• Flexible and adaptable, with a proactive “can-do” attitude to meet client deliverables and timelines.

We Offer

• Competitive salary range between $64,000 and $74,000 depending on skills and qualifications.
• Hybrid work model.
• Comprehensive benefits program including retirement plans, financial education, paid time off, flexible working, healthcare plans, counseling, and more.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or follow us on Twitter.

Application Process

1. Apply to the right opportunity: Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.
2. Connect with your recruiter: If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.
3. Show off your skills: If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.
4. Decision time: Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

Applications will be accepted till 11/05/2026.

Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.

Debashish Mishra

SAP MM Developer

Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders, and celebrate wins together. If you’re looking for a culture that values flexibility, diversity, and growth, this is the place to be.

Laura Reynaud

Lead Counsel

When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.

Sujatha Gopalakrishnan

Portfolio Delivery Lead

I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant-you just need to take advantage of it!

Lucas Hoffman

Consultant

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