About the Position

Engineering Lead - Business Operations Tooling

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full-speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer.

Responsibilities

The Business Operations Tooling team is a product-focused team dedicated to building and improving the essential tools required by the Operational teams. Their primary goal is to enable each Operational person to efficiently maximize the amount of high-volume business customers they can serve by centralizing data, simplifying workflows, and automating time-consuming tasks. The initial phase focuses on leveraging Salesforce to quickly deliver value before developing bespoke internal tools.

The Engineering Lead is responsible for the overall technical architecture, development standards, and successful implementation of the roadmap's technical deliverables (e.g., proactive alerting, automated data population, assignment tooling). They would also be responsible for hiring and managing the engineers required for the team and working with cross-functional people, including product, design, and analytics.

Key Responsibilities:

Technical: Defining the technical approach for building tools, and considering short-term wins vs long-term initiatives. The role is hands-on.
Product Roadmap: Actively participating in product definition and roadmap of the team.
Team Leadership: Leading and mentoring the team of engineers (Individual Contributors), ensuring code quality, and driving project completion.
Cross-Team Coordination: Working with cross-functional teams (including design, product, analytics) to build and integrate the tools.

Requirements

Experience in leading and mentoring software engineers, as you enjoy helping others grow and succeed.
Strong communication style, experience leading one or multiple teams, working across multiple functions.
Experience in backend engineering and system architecture, with a proven track record of delivering scalable solutions, ideally in a fast-paced environment or for internal tooling.
Experience with designing complex systems.
Experience with database handling.
Experience with API design.
Experience with asynchronous messaging.
Good conflict resolution and problem-solving skills.

Nice to Have

Experience with JVM languages (Java, Kotlin).
Financial background is not a must, but a good plus.

We Offer

Starting salary: €6,666 - €8,333 gross/monthly + Wise's Restricted Stock Units (RSUs)
Wise Benefits

About the Company

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full-speed.

As part of our team, you will be helping us create an entirely new network for the world’s money.

For everyone, everywhere.

More about our mission and what we offer.

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable, and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission, and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Engineering Lead - Business Operations Tooling

Job description