Engineering Manager - AI Specialist

About the Position

Engineering Manager - AI Specialist (all genders)

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We are proud of:

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration

The Role

The role is transversal by design: authority comes from expertise, vision, and execution leadership, not from direct hierarchical control. Reporting to Client Partner and Managers at Valtech for our luxury and international client you will:

• Lead Valtech’s end-to-end AI transformation and operational excellence for the client account.
• Own the definition, orchestration, and execution of AI initiatives, ensuring they move from POC to industrialized, production-grade capabilities delivering tangible value.
• In close coordination with the AI Transformation Program Manager, ensure AI-driven transformation is consistently embedded across the four core pillars of delivery:
• Beyond AI, actively drive innovation and continuous improvement of delivery and support operations, leveraging AI, automation, process optimization, and new operating practices.

Key Responsibilities

AI Transformation Leadership

• Define and own the global AI transformation roadmap across eRetail and omnichannel delivery.
• Ensure AI initiatives are aligned with the client’s business priorities and Valtech’s delivery and operational objectives.
• Drive AI adoption beyond experimentation, with clear industrialization paths, ownership models, and value tracking.
• Position AI as a structural enabler of delivery performance, quality, and operational efficiency.

Coordination with AI Transformation Program Management

• Work in close partnership with the AI Transformation Program Manager, ensuring alignment between strategic roadmap, execution planning, and delivery reality.
• Contribute delivery and operational expertise to program-level prioritization, sequencing, and risk management.
• Ensure consistency between program governance and on-the-ground execution across teams.
• Act as the operational counterpart to the program manager, securing adoption, scalability, and sustainability of AI initiatives.

Governance & Stakeholder Management

• Act as Valtech’s AI and operational excellence reference toward the client.
• Represent AI and delivery innovation initiatives in SteerCos, transformation committees, and executive forums.
• Provide clear, structured reporting on progress, value delivered, risks, and dependencies.
• Escalate blockers early and propose concrete, execution-ready mitigation plans.

Transversal Team & Community Leadership

• Animate and federate a transverse community of AI and innovation champions embedded across engineering, QA, support, and product teams.
• Lead and coordinate distributed AI Ops, scripting, automation, and tooling resources, notably in India.
• Ensure consistency of practices, standards, tooling, and documentation across all domains.
• Reinforce a shared ownership model: innovation and AI are collective responsibilities, not isolated initiatives.

AI Integration Across the 4 Pillars

Engineering

• Promote AI-native architectures, developer productivity tools, and best practices.
• Support AI-assisted development, code quality, refactoring, and technical acceleration.

Agile Operating Model

• Adapt delivery rituals, governance, and planning to support AI-driven and data-intensive initiatives.
• Improve predictability and flow while managing experimental constraints.

Quality & Testing

• Define strategies for AI testing, validation, explainability, and monitoring.
• Embed AI and automation into test strategies, regression prevention, and defect analysis.

Production & Support

• Implement AIOps capabilities for proactive monitoring, incident prediction, and MTTR reduction.
• Strengthen production stability, observability, and operational resilience.

Operational Excellence, Innovation & Industrialization

• Drive continuous improvement initiatives across delivery and support operations, beyond AI-only use cases.
• Identify and promote innovations in automation, tooling, processes, and operating models.
• Ensure initiatives meet enterprise-grade standards: security, scalability, observability, compliance.
• Drive measurable improvements on delivery and support KPIs (cycle time, quality, incidents, automation rate, cost efficiency).
• Ensure smooth transition from build to run, with full ownership by support teams.
• Avoid “shadow initiatives” by enforcing clear governance, documentation, and ownership.

Must Have Hard Skills

• Proven track record in leading complex, data-driven or AI-enabled transformation programs.
• Demonstrated ability to move initiatives from POC to industrialized, production-grade solutions.
• Experience leading distributed delivery teams (onshore/offshore).
• Strong understanding of e-commerce, retail, or omnichannel ecosystems.
• Ability to operate at both strategic and operational levels.
• Fully bilingual French / English is mandatory.

Must Have Soft Skills

• Strong transformation leader with a clear, forward-looking vision.
• Clear, direct, and structured communicator; able to simplify complexity.
• Pragmatic, execution-focused, and value-driven.
• High autonomy, ownership, and ability to influence without formal authority.
• Comfortable operating in complex, high-pressure, multi-stakeholder environments.

We Offer

This is a permanent position based in Paris/France with 3 days at the client’s office.

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.