Engineering Manager

About the Position

Engineering Manager

📍Eindhoven HQ (3 days in office) | 🗓️ 40hrs per week

We didn't become Europe's leading e-commerce shipping platform by playing it safe. Sendcloud powers 30,000+ online retailers, marketplaces, and fulfillment companies. Helping them ship smarter, grow faster, and actually get shit done for their customers. Boring logistics? Not here. We're building the platform that solves shipping, at scale, globally!

As an Engineering Manager, you'll lead one or more feature teams building the product experiences, integrations, and capabilities that help merchants run their shipping operations with less friction and more control. You'll sit at the intersection of Engineering, Product, and Design, turning complex customer and logistics problems into reliable, scalable, high-impact solutions - and you'll do it by building healthy, high-performing teams that balance strong delivery ownership with real engineering quality.

Responsibilities

• Strategy & Organisation: Translate Product and Tech strategy into clear team goals, improve team structure and ways of working, and keep the team aligned with engineering standards and organisational priorities.
• People & Hiring: Lead, coach, and develop engineers through regular 1:1s, feedback, performance management, career development, hiring, onboarding, and retention.
• Delivery & Execution: Own end-to-end delivery for your team(s), manage scope and risks, remove blockers, and drive predictable execution without compromising quality.
• Cross-Functional Alignment: Act as the main engineering partner for Product and Design, co-own planning and prioritisation, challenge decisions constructively, and communicate progress and risks clearly to stakeholders.
• Technical Direction & Quality: Partner with senior engineers to guide architecture, engineering standards, code quality, documentation, test automation, and technical debt management.
• Operational Excellence: Ensure the team owns its services in production, including observability, incident management, post-mortems, runbooks, SLOs, security, privacy, and compliance-related work.
• Continuous Improvement: Use team metrics, delivery insights, incidents, and retrospectives to improve team performance, collaboration, reliability, and engineering effectiveness.
• Budget & Cost Awareness: Manage team-level tool, activity, and cloud/resource usage responsibly, and propose investments where they create clear value for the team or business.

Requirements

• Personally:

  • Clear, direct, and empathetic
  • Structured and calm under pressure
  • Comfortable with ambiguity
  • High ownership and low ego
  • Motivated by building strong teams and developing engineers
  • Energised by turning customer problems into product outcomes

• Professionally:

  • 7+ years of experience in software engineering or engineering leadership, including at least 3 years in Engineering Management
  • Managed engineers directly, including coaching, feedback, performance management, career development, promotions, and retention
  • Experience managing teams of around 10+ people or a comparable scope across multiple teams, projects, or technical domains
  • Worked in an engineering organisation with at least 50+ engineers
  • Strong background in software engineering and product development
  • Proven experience partnering with Product Management, Design, and cross-functional stakeholders
  • Experience driving delivery, execution, and continuous improvement in engineering teams
  • Experience with hiring, interviewing, and developing engineering talent
  • Understand production ownership, including incident management, observability, runbooks, operational excellence, security, and privacy-aware development practices
  • Fluent in English, both written and spoken

We Offer

• Salary: From €90,000 gross annually, inclusive of 8% holiday pay (based on your specific skillset and professional background).
• Brain Benefits: €2,000 learning budget · Courses, certifications & conferences · Growth in an international team
• Time Benefits: 28 days of paid vacations per year · Extra day off on your birthday · Swap public holidays for meaningful ones
• Sabbatical Benefits: 4 weeks fully paid every 3 years
• Home Benefits: Flexible hybrid model (3+ days/week in office) · €500 home office budget
• Body Benefits: Company gym · Free lunch every Monday · Fresh fruit · Barista coffee
• Travel Benefits: Monthly commuting allowance
• Future Benefits: Pension scheme · Employee discount programs
• Vibe Benefits: Dog-friendly office · After-hours drinks at the Sendcloud Bar

About the Company

Sendcloud is an adventure, not a corporate maze. We believe in being open, honest, and transparent. We embrace discomfort and change, and we keep an open mindset to learn from others. Join us to enjoy the ride and be part of a team that is growing and winning together.

Our Values

• 💩 No bullshit: Be open, honest, and transparent. Share your mistakes openly and learn from them. Don't just talk about problems, solve them.
• 🎯 Grow & win: Be highly curious, adaptable & proactive. Embrace discomfort and change. Keep an open mindset and learn from others. You invest in our growth, so we invest in yours.
• 🎠 Have fun: Work hard, laugh harder. Not everything has to be serious. Be yourself, especially if you're the good kind of crazy.