Engineering Manager - Observability & Reliability Engineering Obsession (x/f/m)

About the Position

We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering.

As an Engineering Manager, your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team.

Responsibilities

• People Leadership:

  • Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression
  • Create a culture of operational excellence, continuous improvement, and psychological safety within the team
  • Conduct regular 1:1s, performance reviews, and career development conversations
  • Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values

• Technical Strategy:

  • Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting
  • Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise
  • Drive prioritization and roadmap planning for large-scale reliability and observability initiatives
  • Ensure alignment between team objectives and broader engineering and business goals
  • Advocate for and allocate resources toward reducing technical debt and improving developer experience

• Operational Excellence:

  • Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement
  • Ensure high availability and reliability of transversal services that are critical to the entire engineering organization
  • Lead postmortem reviews and drive systemic improvements to prevent recurring issues

• Cross-functional Collaboration:

  • Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs
  • Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization
  • Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions
  • Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices

Requirements

• At least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based)
• 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)
• Deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog)
• Experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager)
• Proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions

Nice to Have

• Experience scaling SRE or platform teams in fast-growing, high-traffic environments
• Background in designing and operating high-scale telemetry pipelines
• Hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments
• Hands-on experience with backend programming languages (e.g., Go, Python, Ruby)
• Experience driving cultural and technical transformations

We Offer

• Free comprehensive health insurance for you and your children
• ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy
• Work Council subsidy to refund part of sport club membership or creative class
• Up to 14 days of RTT
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• Lunch voucher with Swile card

About the Company

Doctolib is committed to improving access to healthcare for everyone. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. We are dedicated to fostering a diverse and inclusive environment where all ideas are heard, and our product truly improves healthcare for all.

The Interview Process

• 30-min phone screen with a Tech Recruiter
• 1h30 technical interview (SRE System Design & Architecture)
• 1h15 behavioral interview (Leadership & People Management)
• 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution)
• 1h manager interview with Senior Engineering Leadership
• At least one reference check

Job Details

• Employment Type: Contract
• Location: Levallois-Perret, France (Hybrid)
• Start Date: As soon as possible
• Experience Level: Senior

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

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