Engineering Manager

About the Position

We are hiring an Engineering Manager for our Operations team to manage our VPN Super server fleet across multiple countries and hosting providers.

Responsibilities

• Lead the Operations team: priorities, 1:1s, growth, and performance - and own the outcomes
• Build and run on-call and incident management: 24/7 coverage on a paid weekly rotation, severity levels, clear communication, blameless postmortems
• Make alerting mean something: less noise, every page tied to an action, runbooks and automation for the fixes that keep repeating
• Organize how Operations works day to day - team meetings, planning cadence, and the processes between them - and run the async standups across R&D and Operations, clearing blockers before they turn into delays
• Shape how Operations works as an engineering team - practices, standards, and habits, not just processes
• Plan Operations work together with the Head of Engineering & Operations, product management, R&D, and the business
• Coordinate staged infrastructure rollouts with the mobile and backend teams
• Take part in RFCs and reviews of changes that touch infrastructure
• Work with our vendor lead on capacity planning and fleet cost across multiple hosting providers; keep utilization, reliability, and cost visible in numbers
• Stay hands-on when it matters: a hard incident, a design review, a change you want to understand before it ships
• Use and evaluate AI tooling as part of the workflow - we use it across operations, code review, and research

Requirements

• 2+ years formally managing an infrastructure or DevOps team - 1:1s, performance, and priorities, not technical leadership alone
• 5+ years of hands-on engineering in infrastructure, DevOps, or SRE
• Comfortable with Linux, networking, and infrastructure-as-code at the level of reviewing a change, not writing one every day
• You have organized on-call before: set up or reshaped a rotation and an incident process, and lived with the results
• Experience running infrastructure at scale on bare metal across multiple data centers and hosting providers. A single public cloud alone is not enough
• Startup or scale-up experience: you have built processes where none existed, kept calm when priorities moved, switched from an incident to a vendor call in the same hour, and thought about cost per server
• You take ownership. You do not need someone above you to make the call; you make it and stand behind it
• Strong Linux and networking fundamentals (TCP/IP, DNS, routing) - enough to challenge the team and debug alongside them when needed
• Fluent English (C1): you will run meetings and write for the whole company every day

Nice to Have

• A track record of measurably improving reliability or cost - fewer incidents, shorter recovery, lower cost per server
• Hands-on experience with VPN or tunneling protocols (WireGuard, OpenVPN, IPsec/IKEv2) and traffic obfuscation
• Infrastructure security and compliance: hardening, audits, SOC 2-style controls
• Prometheus, Loki, Grafana, Grafana OnCall, ClickHouse
• Ansible, Terraform, and CI/CD for provisioning at fleet scale

We Offer

• Scale that is real: millions of users on thousands of servers across dozens of countries and multiple hosting providers. The problems are not hypothetical
• On-call, incident management, and the team's operating rhythm are yours to build
• A short reporting line to the Head of Engineering & Operations; decisions do not wait

About the Company

Location: Remote. We are hiring in Poland and Ukraine; strong candidates elsewhere in Eastern Europe will be considered. Working hours follow CET (±2h). Expect to travel once or twice a year for team workshops.

Apply Now

Interested candidates can apply now.