Enterprise Account Executive

About the Position

Enterprise Account Executive

We are seeking a dynamic Enterprise Account Executive with a self-starter mindset and a builder's mentality to join our GTM Sales Team at Decagon. This role offers an exciting opportunity to accelerate your career by playing a pivotal role in defining and iterating our sales motion, providing customer feedback to shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in-person company based in our San Francisco office.

Responsibilities

In this role, you will:

• Manage the full sales cycle for enterprise accounts, from self-lead generation and qualification through negotiation, closing, and renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding.
• Collaborate with Solutions Engineering, Product, Engineering, and Marketing teams to ensure customer success.
• Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long-term partnerships.
• Leverage the internal executive team to accelerate deal cycles and secure buy-in from top-level client decision-makers.
• Play a key role in shaping go-to-market motion and influence how we engage and close key accounts.

Requirements

• 4+ years of experience as a top-performing Account Executive with a strong track record of success.
• Experience in complex solution sales and consistently closing 7-figure deals.
• Consistent performance meeting pipeline generation targets for net new business.

Nice to Have

• Previous experience selling AI or Customer Support/Experience software.
• Experience as an early sales hire at a fast-growing startup.

We Offer

We proudly offer the following benefits for our full-time employees:

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office to keep you at your best
• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

About the Company

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle - shape how we work and grow as a team.

Compensation

• On-Target Earnings: $230K – $320K
• Offers Equity
• Offers Commission

Compensation Range: $230K - $320K