Enterprise Account Specialist – DACH (German Speaking)

About the Position

Enterprise Account Specialist – DACH (German Speaking)

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving, and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

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Responsibilities

• Own the renewal, growth, and day-to-day relationship for an assigned book of TeamViewer enterprise customers across the DACH region.
• Carry retention and expansion targets, forecast renewals weekly alongside Account Managers and Account Executives.
• Be measured on reducing churn, growing revenue within your book, and identifying accounts with larger potential.
• Own assigned renewal opportunities in Salesforce from first outreach through closed renewal, maintaining accurate stages, close dates, next steps, and forecast categories.
• Run a proactive renewal cycle so every renewal has an owner, a plan, and a next step well before the due date.
• Grow revenue within your customer book through seat expansion, add-ons, license upgrades, and relevant cross-sell or upsell opportunities.
• Hold regular customer conversations to understand adoption, business priorities, upcoming initiatives, risks, and potential areas for growth.
• Deliver straightforward product demonstrations and value conversations for relevant TeamViewer functionality and integrations, with Sales Engineering support available for more complex requirements.
• Identify accounts with potential for larger or more complex opportunities, qualify the commercial trigger, and create a clear handoff to the Account Manager or Account Executive.
• Coordinate with Support and other internal teams when customer issues arise, maintaining ownership of follow-up and escalating stalled issues appropriately.
• Contribute to a high-activity, collaborative team environment with consistent customer engagement, forecasting, and CRM discipline.

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Requirements

• 1-3 years in a quota-carrying or pipeline-generating role such as inside sales, SDR/BDR, renewals, customer success, or account management; SaaS or technology experience is strongly preferred.
• Experienced SDRs ready to progress into account ownership, or early-career account management and renewals professionals, are encouraged to apply.
• Comfortable owning retention and expansion targets, forecasting weekly, and being measured on commercial outcomes.
• Able to manage a high-volume customer book with consistent organization, follow-up, and CRM discipline; Salesforce experience is preferred.
• Curious and consultative, with the ability to uncover customer priorities, adoption needs, risks, and growth opportunities.
• Clear and confident communicator by phone, video, and email, comfortable handling objections and discussing straightforward commercial terms.
• Fluent in German and English is required. Any additional languages are a plus.
• Based in Munich or willing to relocate to Munich, and comfortable working in a hybrid environment.

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We Offer

• Onsite Onboarding in our HQ office for an optimal start.
• Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews.
• Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
• Public transport friendly offices.
• Option to lease an e-bike (Germany only).
• Special terms for local gyms.
• Access to Corporate Benefits platform with many discounts.
• Regular Team events and company-wide celebrations.
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
• Hybrid and Flexible work time.
• Work From Abroad Program allowing up to 40 days of work outside your contracting country.
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

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About the Company

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.