Enterprise Sales Manager

About the Position

Enterprise Sales Manager

Join Mitto and be beyond. 🚀

Eager to go beyond? If so, we’d love to meet you!

We’re Mitto and we’re thrilled to be revolutionizing the way the world communicates through our Cloud-Communications-Platform-as-a-Service (CPaaS).

We were launched in 2013 with SMS and quickly blossomed beyond to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. We also developed pre-built tools for bulk campaigns and conversational support chats. We’re riding a wave into the future, and you can join!

Here at Mitto, you’ll be working with a global team of people that’s spread out across 35 locations - and growing! We’re proud to be a group of curious minds that scour the landscape for whatever’s next in omnichannel communication. We’re adaptive, resilient, and determined. 💪 🧠

With us, you’ll get to skip the morning commute and work from the comfort of your own home! 🏠 Our team members also enjoy a supportive, engaging, and collaborative culture with flexible working hours.

Responsibilities

Business Development & Territory Growth

• Own and execute the sales strategy for Mexico.
• Build and maintain a strong pipeline of qualified enterprise opportunities.
• Create, identify and qualify new sales opportunities.
• Develop new business through outbound prospecting, referrals, strategic partnerships, marketing campaigns, and industry events.
• Identify and prioritize high-value enterprise accounts.
• Expand Mitto's customer portfolio while increasing market penetration.
• Build relationships with executive stakeholders, business decision makers, technical teams, and influencers.
• Act as a trusted advisor, helping customers improve customer engagement and achieve business objectives through Mitto's solutions.
• Own annual sales targets and consistently achieve or exceed revenue objectives.

Sales Execution

• Manage the complete enterprise sales cycle from prospecting through contract signature.
• Conduct discovery sessions and understand customer business challenges.
• Position Mitto's CPaaS, messaging, and omnichannel solutions according to customer needs.
• Prepare commercial proposals and negotiate contracts.
• Coordinate solution design, demos, and technical validation together with Presales and Product teams.
• Participate in responses to enterprise RFPs involving cloud communications and CPaaS solutions.
• Ensure a smooth transition of new customers to Customer Success and Service Delivery.

Market Strategy

• Analyze the Mexican market and identify new business opportunities.
• Stay informed about industry trends, competitors, technologies, and customer needs.
• Contribute to go-to-market strategies for the Enterprise segment.
• Participate in target account selection and sales prioritization.
• Identify scalable customer use cases that can be replicated across Latin America.
• Increase Mitto's visibility and positioning within the Mexican CPaaS market.

Customer & Internal Collaboration

• Build long-term strategic relationships with customers.
• Develop customer references and advocacy programs.
• Collaborate with Marketing, Product, Presales, Customer Success, and regional sales teams.
• Support multinational opportunities involving Mexican decision-makers.
• Share market intelligence and customer feedback with internal stakeholders.

CRM & Forecasting

• Maintain accurate Salesforce records, including pipeline, forecasts, customer activities, and next steps.
• Deliver regular reporting on pipeline health, revenue forecasts, opportunities, and risks.
• Ensure CRM discipline and forecast accuracy.

Requirements

• 3–5+ years of enterprise B2B sales experience.
• Proven experience in CPaaS, telecommunications, cloud communications, or enterprise messaging.
• Demonstrated success opening new enterprise accounts and generating new business.
• Strong hunter mentality with a consistent track record of achieving sales targets.
• Experience managing complex enterprise sales cycles involving multiple stakeholders.
• Understanding of enterprise buying processes within Mexico.
• Experience selling solutions including:
  • SMS
  • WhatsApp Business
  • RCS
  • Voice
  • Omnichannel communication platforms

Skills

• Strong consultative sales approach.
• Excellent negotiation and closing skills.
• Strategic account planning.
• Ability to identify customer needs and position value-based solutions.
• Strong analytical and business acumen.
• Excellent presentation and communication skills.
• Experience using Salesforce or similar CRM platforms.
• Ability to work independently while collaborating across global teams.

Languages

• Native or fluent Spanish.
• Professional English.
• Plus, fluent Portuguese.

About the Company

At Mitto, we are revolutionizing the way the world communicates through our Cloud-Communications-Platform-as-a-Service (CPaaS). Launched in 2013, we have quickly expanded to include voice, chatbots, all major chat apps, and CRM/marketing platform integrations. Our team is spread across 35 locations, and we pride ourselves on being adaptive, resilient, and determined. We offer a supportive, engaging, and collaborative culture with flexible working hours and the opportunity to work remotely.