Enterprise Sales Manager (*gn)

About the Position

*Enterprise Sales Manager (gn)

VIER is seeking a dynamic Enterprise Sales Manager to join our team in the DACH region. In this role, you will be responsible for managing key accounts and partners, positioning our entire solution portfolio, and actively driving the development of your sales pipeline, acquisition of new customers, and revenue growth.

Responsibilities

• Build and maintain long-term, trusting relationships with Key Accounts and Sales Partners.
• Actively participate in complex and consulting-intensive sales projects and see them through to successful completion.
• Sell complex software solutions in the Customer Experience and Contact Center sectors to medium and large companies in the DACH region.
• Establish a reliable sales pipeline and continuously develop new business opportunities through regular and targeted outbound activities.
• Identify the requirements and challenges of our customers and translate them into suitable solutions from the VIER portfolio.

Requirements

• Experience: At least five years of sales experience with SaaS products, ideally in Enterprise Sales, Account Management, Partner Management, or new customer acquisition.
• Industry Knowledge: Familiarity with the CX industry and understanding of the requirements and challenges of modern customer communication in the contact center environment.
• Technology Understanding: Comfortable in the cloud and software business and able to convincingly convey the value of complex, explanatory solutions.
• Network & Market Knowledge: Possess a reliable network in the CX, CRM, and cloud partner ecosystem and know how to develop new business opportunities from it.
• Consulting Competence: Quickly recognize customer needs and business potentials and translate them into tailored solutions and concrete sales opportunities.
• Communication Skills: Convince with strong presentation and communication skills in personal customer meetings, digital formats, and on stage – and communicate confidently in German and English.
• Personality: Engaged, proactive, and team-oriented, take on responsibility, and want to continuously develop yourself and your skills.
• Travel Readiness: Willingness to travel within the DACH region to personally attend to customers and partners and represent VIER at relevant industry events.

We Offer

• A work environment with flat hierarchies, short decision-making processes, and real opportunities for shaping.
• A varied sales role with personal responsibility, where you can truly make a difference.
• Individual training offers that advance you both professionally and personally.
• Flexible working through trust-based working hours and modern working time models.
• A respectful mutual relationship, open communication, and a team that sticks together.
• Regular feedback discussions to promote your development.
• Support in challenging life situations – professionally and privately – through our partner INSITE.
• A lived diversity and inclusion – with us, personality counts, not origin, gender, or age.
• And many more benefits such as mobility allowance, sports offers, employee events, and more – more information on our careers page.

Do you want to support us? Then apply with us! We look forward to your application!

gender neutral: With us, it doesn't matter if you are female, male, diverse…, where you come from, what skin color you have, or what you believe in. With us, mutual respect and appreciation as well as fun and motivation at work are in focus. Unfold your personality, with us you stand as a person at the center.

About the Company

VIER rethinks customer dialogue and communication. With our offerings "enrich", "engage", and "evolve", we make contact-based business processes more efficient. We improve the Customer Experience and User Experience. We combine artificial with human intelligence, expertise with intuition, years of experience with innovation and research. Whether in service, sales, or in case processing: Our intelligent solutions analyze, assist, and automate contact-based business processes in all industries. They elevate employees to a new level of competence. On the VIER technology platform, our partners and we orchestrate communication, dialogue, and task processing. It is the only platform from Europe for complete end-to-end solutions – secure data, German cloud, and local service included!