Equipment Support Technician

About the Position

We are hiring an Equipment Support Technician for our Studio Maintenance team in Grand Rapids, MI. Join us for a full-time role with competitive pay and benefits.

Responsibilities

• Installation, maintenance, and repair of tables and their equipment including illumination, communication systems, and video.
• Office maintenance service and organization, installation, and replacement of office equipment.
• Installation of electronic equipment, assembling, and dismantling works.
• Strong record-keeping.
• Communication and providing correct information to members of the GIR department.
• Keeping all files of actions with roulette wheels updated.
• Maintenance and management of Game Shows equipment – Dream Catcher, Sic Bo, Infinite BJ, etc.
• Communication with manufacturer representatives/technical team for tech support.
• Shuffle machine test (brand new ones) before installation on the table.
• Complete responsibility for transportation, destruction, and signing of related documents.
• On an occasional basis, tasks such as electrical soldering, joiner's work, transporting orders, loading and unloading, and carrying heavy objects will be required.
• Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business.

Requirements

• Microsoft Windows maintenance.
• Basic Microsoft Server maintenance.
• Good computer hardware knowledge, installation, and troubleshooting with an understanding of network architectures.
• Previous IT and/or technical background.
• Handy with common tools.
• Good working knowledge of English.
• An understanding of electronics and technical principles.
• A high sense of responsibility and the ability to work in a team as well as alone and unsupervised.
• Be a multitasker, have team spirit, and be likeable.
• Ability to plan and forecast effectively.
• Be driven, flexible, and proactive.
• Attention to detail.
• Great problem-solving skills and ability to work under pressure.
• Employee must have a valid work permit to work in the US.
• Flexibility to work out of office hours as well as weekends when necessary.

We Offer

• Induction program tailored for the position needs.
• Opportunity to progress within the company.
• Full benefits: Medical, Dental, and Vision.
• 401k Match.
• Competitive Pay Rate: $20 per hour.

About the Company

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com.

All your information will be kept confidential according to EEO guidelines.

#EVOMIL

Apply Now