Especialista de Processos OTC - LATAM
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Job description
About the Position
Especialista de Processos OTC - LATAM
Full-time
Production
Osasco, State of São Paulo, Brazil
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About the Role
As an Especialista de Processos OTC - LATAM, you will provide initial support in SAP, acting as the first point of contact for local business users. You will ensure the alignment of company processes with regional and global standards, as well as applicable legal requirements. Your responsibilities will include developing and reviewing internal processes, considering best practices, operational efficiency, and feasibility of execution. You will actively participate in SAP Rollout projects, SAP integrations, and related business process systems. You will also promote continuous process improvement to increase the efficiency and effectiveness of the organization in the region. Additionally, you will be responsible (Process Owner) for the business processes defined by the Regional Process Team (RPT). You will act as a liaison between the regional team, the corporate SAP team, and local business areas. You will also provide technical support to end-users in the Sales module (SAP SD).
Responsibilities
- Provide initial support in SAP, acting as the first point of contact for local business users.
- Ensure the alignment of company processes with regional and global standards, as well as applicable legal requirements.
- Develop and review internal processes, considering best practices, operational efficiency, and feasibility of execution.
- Actively participate in SAP Rollout projects, SAP integrations, and related business process systems.
- Promote continuous process improvement to increase the efficiency and effectiveness of the organization in the region.
- Act as Process Owner for the business processes defined by the Regional Process Team (RPT).
- Act as a liaison between the regional team, the corporate SAP team, and local business areas.
- Provide technical support to end-users in the Sales module (SAP SD).
Requirements
Education
- Bachelor's degree in Administration, Engineering, Information Technology, or related fields.
Languages
- Advanced English for conversation.
- Advanced Spanish for conversation.
Experience
- Advanced knowledge of the SAP SD (Sales and Distribution) module.
- Solid experience with sales pricing schemes, market dynamics, and back office processes.
- Knowledge of administrative processes, commercial policies, and sales management.
Why Join Us
- Knowledge of Brazilian legislation and fiscal rules.
- Knowledge of SAP CCM and e-Shop modules.
- Experience in SAP Rollout projects in multinational environments.
We offer competitive salaries, aligned with local market standards and the specific scope and responsibilities of each role. Remuneration is determined based on skills relevant to the position, academic background, and/or training. We are committed to fair and equitable salary practices, in accordance with applicable laws and regulations.
About the Company
Sika is a leading company in the chemical products sector, specializing in the development and production of systems and products for bonding, sealing, damping, reinforcement, and protection in the construction and automotive industries. Sika has subsidiaries in 101 countries worldwide and operates in more than 300 factories. Sika employs over 27,000 people and generated sales of CHF 10.49 billion Swiss francs in the fiscal year 2022. At the end of 2019, Sika won the Swiss Technology Award for an innovative adhesive technology.
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