About the Position

Executive Advisory Programs Manager

We are seeking an Executive Advisory Programs Manager to lead Stripe’s global executive advisory forums, connecting senior customer leaders with Stripe's leadership, products, and strategy.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Responsibilities

Define Stripe’s global executive advisory strategy, including the purpose, audience, operating model, and relationship between global, regional, segment, and emerging programs
Own and evolve Stripe’s global Customer Advisory Board, including member strategy and recruitment, executive engagement, agenda development, meeting delivery, and year-round programming
Create a repeatable playbook that enables regional and segment teams to build effective advisory councils while maintaining a consistent quality bar and connection to Stripe’s broader program
Identify, launch, and incubate new executive advisory programs that address emerging customer needs and Stripe priorities
Partner with Product and Product Marketing leaders to select strategic topics, translate customer priorities into productive discussions, and route resulting insights to the teams that can act on them
Lead cross-functional planning across Product, Product Marketing, Sales, Customer Success, and external agencies, establishing clear responsibilities and resolving areas of overlapping ownership
Define and measure program impact, including member engagement, the quality and activation of feedback, executive relationship development, and evidence that customer insights are informing Stripe’s decisions

Requirements

Minimum Requirements

7+ years of experience building and leading executive advisory boards, councils, or comparable programs for a global business, including setting program strategy and operating the program from recruitment through follow-up
Demonstrated ability to build trusted relationships with C-suite and other senior executives and to represent an organization credibly in executive settings
Experience leading complex, cross-functional programs and defining clear responsibilities among teams with adjacent or overlapping remits
Ability to understand technical products and concepts, identify the implications for customers, and connect executive feedback with product and business priorities
Experience designing and delivering high-touch executive events with careful attention to the member experience, content, logistics, and follow-through

Preferred Qualifications

Experience building a portfolio of interconnected global, regional, or segment-based advisory programs
Experience developing systems for synthesizing qualitative customer feedback, routing it to relevant teams, and measuring whether it influenced decisions
Experience working with product, marketing, sales, customer success, solutions, and events teams in a global technology organization
Familiarity with financial infrastructure, payments, software platforms, or another technically complex industry

In-office Expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team, and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and Benefits

The annual US base salary range for this role is $157,800 - $236,800 USD. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We Look Forward to Hearing from You

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Apply now

Company: Stripe

Team: Marketing

Office location: New York

Employment type: Full time

Executive Advisory Programs Manager

Job description