Executive Assistant & Client Operations (f/m/d)

About the Position

Executive Assistant & Client Operations (f/m/d)

COMPARUS GmbH is seeking an Executive Assistant & Client Operations to manage the Executive Board’s schedule and sales pipeline in Hamburg, DE.

Responsibilities

Core: Executive Support

• Full control of the calendar, with independent decision-making authority over priorities and scheduling conflicts.
• Safeguarding key deadlines from the development cycle.
• Planning and invoicing travel arrangements.
• Preparing all appointments with agendas, documents, and briefings.
• Following up on commitments, tasks, and deadlines.
• Correspondence in German and English.
• Organisation and minute-taking for committee and management meetings.

Second pillar: Client Operations

• Maintain a complete sales record for the management team.
• Documentation of all client appointments.
• Handover to Finance and Sales throughout the process: quotation, contract, invoice, and services rendered.
• Remain involved in the process until it is completed and follow up if anything is left unresolved.

Working methods: AI and filing

• Use of agent-based tools in day-to-day business: preparation of documents, research, drafts, summaries, follow-up.
• Describing recurring processes in such a way that agents can take them over.
• Checking results before they are sent to the client.

Also: documents, templates, and organisation

• Ensure that documents, presentations, and templates are consistent with our corporate identity.
• Continue to develop our template library, increasingly as building blocks for AI-supported content creation.
• Specific organisational matters that hold the company together in day-to-day operations.

Requirements

• Several years’ experience as an executive or board-level assistant.
• Experience managing an area of responsibility independently alongside traditional assistant duties.
• Reliability with appointments and commitments, attention to detail in documentation, and the ability to fully resume interrupted tasks.
• The commitment and assertiveness to safeguard priorities.
• A strong service-oriented mindset and the ability to think ahead.
• A strong aptitude for digital learning and curiosity about automation.
• A natural aptitude for paperless working.
• Very good written and spoken German, with a confident command of style and spelling, and good English.
• Discretion and loyalty.

We Offer

• A clearly defined area of responsibility where you can make decisions without having to seek approval.
• Your own area of responsibility within client management, not just support work.
• Close proximity to senior management and deep insight into the company’s key issues.
• A company that is rebuilding its own processes to be AI-native, and the opportunity to help shape this for your area.
• Flat hierarchy, no title-based politics.
• Permanent, full-time, Hamburg, hybrid with up to three days of remote working.
• 30 days’ holiday, company pension scheme, childcare allowance, professional development.
• Attractive remuneration commensurate with your responsibilities.

About the Company

COMPARUS GmbH is a company specialising in IT consultancy and product development. We’ve been developing software and platforms for banks and financial service providers for over 20 years. We have over 100 employees and are based in Hamburg.

Four things define our day-to-day work:

• We work in an AI-native way. Our product development cycle is agent-driven, using AI agents controlled by humans. We apply the same logic to our own processes.
• We work in cycles. Our development follows the SAFe framework, with fixed cadences and planning meetings. These set the rhythm of the company and, consequently, the management team’s calendar.
• We work paperlessly. Anything that isn’t digitally filed and retrievable doesn’t exist.
• We work on demand. Much of our work arises at short notice because clients make decisions at short notice. This role suits people who can maintain an overview even when topics change frequently, quickly reprioritise tasks, and reliably pick up where they left off.

Our guiding principle is: Working together towards the best.

Application

We would like to get to know you. Upload Attachment (Resume, Cover Letter, etc.).

Ich habe die Datenschutzerklärung der COMPARUS GmbH gelesen und stimme der Verwendung meiner Daten für den Bewerbungsprozess und zur Kontaktaufnahme - sowie der Löschung nach spätestens 26 Wochen - zu.