Expert(e) Technique Dynatrace - Aix-en-Provence

About the Position

Expert(e) Technique Dynatrace - Aix-en-Provence

Aix-en-Provence, Provence-Alpes-Côte d'Azur, France

Sopra Steria, a major player in Tech in Europe, with 51,000 employees in nearly 30 countries, is recognized for its consulting, services, and digital solutions activities. It helps its clients to lead their digital transformation and achieve concrete and sustainable benefits. The Group provides a global response to the competitiveness issues of large companies and organizations, combining in-depth knowledge of business sectors and technologies with a collaborative approach. Sopra Steria places people at the heart of its actions and is committed to its clients to make the best use of digital to build a positive future. In 2024, the Group achieved a turnover of 5.8 billion euros.

The world is how we shape it*

Sopra Steria (SOP) is listed on Euronext Paris (Compartment A) - ISIN Code: FR0000050809

For more information, visit us at www.soprasteria.com/fr

The world is as we shape it

Sopra Steria Infrastructure & Security Services is the business unit of Sopra Steria dedicated to infrastructure, cloud, and cybersecurity activities. It is a key end-to-end player of Sopra Steria. With its 3,000 employees, Sopra Steria I2S stands out for the flexibility of its delivery model that combines customer proximity from our 8 agencies and the advanced industrial capabilities of our offshore service centers.

Ready to take on the challenge with us?

Your Future Work Environment

The opportunity to seize!

You will join Sopra Steria within the Infrastructure & Cloud Services entity, with a dynamic team in a stimulating environment.

Depending on the missions entrusted to you, you will evolve within internal Sopra Steria teams in Infogérance-type services or be directly integrated into client teams. You will be accompanied by a dynamic team that will actively involve you in the overall project.

Throughout your journey within the Group, you will be accompanied by your single manager, present in close contact with your mission and who will support you in your career development.

Team spirit being paramount at Sopra Steria, several events per year are organized to bring us together and share moments of conviviality: afterworks, breakfasts, challenges (at work by bike…) and internal competitions (sports on United Heroes or gaming on Discord), technical communities…

For Sopra Steria, what matters most is the quality of life of its employees because the work environment is important, which is why the company is certified Great Place To Work.

Once you have one foot in our company, it's up to you to choose where to put the second. #libredansmonjob

Your Role and Missions

As a Dynatrace Technical Expert, you will:

• Implement, configure, and optimize the Dynatrace platform
• Use and exploit Grail and Business Events modules
• Diagnose and resolve performance incidents
• Analyze data and produce technical recommendations
• Support business teams in the use of dashboards and alerts
• Participate in technical workshops and follow-up committees
• Contribute to the continuous improvement of observability practices

Technical Skills

• Advanced expertise in Dynatrace (configuration, analysis, troubleshooting)
• Confirmed mastery of Dynatrace Grail
• Confirmed mastery of Dynatrace Business Events
• Understanding of distributed architectures, observability, application performance
• Ability to analyze complex incidents and propose optimizations

What We Offer You

• A telework agreement to telework up to 2 days per week depending on your missions.
• An attractive benefits package: health insurance, employee savings plan, meal vouchers, profit-sharing, vacation and referral bonuses.
• Multiple career opportunities: more than 30 job families, as many bridges to imagine together.
• Hundreds of training opportunities to develop your skills and evolve within the Group
• Self-service training platforms to prepare for your certifications and support your personal development
• The opportunity to engage with our foundation or our partner "Vendredi".
• The opportunity to join the Tech'Me UP collective (training, conferences, intelligence, and much more…).

Graduated with a Bac+5 and from an engineering school or equivalent, you already have significant experience of at least 3 years in a similar position.

Your level of English is operational.

You are autonomous, rigorous, and pragmatic

You also have a good sense of service and customer relations

In line with your professional aspirations, we offer you access to our different job families throughout your career.

Then join a company where a strong entrepreneurial spirit reigns and an atmosphere conducive to your development: participate without further delay in a sustainable transformation thanks to a real human adventure within a large international group.

Do you recognize yourself? We can't wait to meet you.

Inclusive employer and committed, our company works every day to fight against all forms of discrimination and to promote a respectful work environment. That's why, attached to diversity and mixity, we encourage all applications and all profiles.

https://www.soprasteria.fr/nous-connaitre/nos-engagements