Facilities & Workplace Manager
Job description
About the Position
Facilities & Workplace Manager
Frankfurt
Permanent – Full Time
On-site
Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
Responsibilities
- Oversee maintenance and repairs of office infrastructure, ensuring all systems function smoothly and issues are resolved proactively.
- Act as the main point of contact for our landlord, contractors, and vendors, managing relationships and ensuring service excellence.
- Manage cleaning operations and train the onsite team to uphold hygiene, organisation, and presentation standards across all areas.
- Implement and maintain health & safety protocols, including risk assessments, emergency drills, and compliance checks, ensuring full alignment with local building, environmental, and workplace regulations.
- Support and coordinate renovation or office improvement projects, aligning timelines, budgets, and stakeholder expectations.
- Coordinate pantry supplies and office purchases, maintaining inventory accuracy, supplier relations, and cost efficiency.
- Manage occupational health services, including mandatory check-ups and wellbeing initiatives.
- Partner with the Employee Experience team to continuously improve workplace comfort and employee satisfaction.
Requirements
- Several years of experience in facilities, workplace, or office management within a fast-paced, international environment.
- Highly organized, structured, and solution-oriented.
- Confident managing vendors, landlords, and external partners, with strong communication and negotiation skills.
- Comfortable handling contracts and coordinating with legal or procurement teams when needed.
- Deep care for creating a positive, safe, and engaging work environment for employees.
- Hands-on approach and not afraid to get involved in the details, from daily operations to larger improvement projects.
- Good knowledge of workplace health & safety regulations and building compliance in Germany.
- Fluent in German and English.
We Offer
- A professional environment where you will have the opportunity of running the daily facilities and office operations of an international workplace.
- 25 vacation days per year, with 1 extra day per year worked (until a limit of 30 days per year).
- Being part of a mature scale-up that helps people sleep better.
- Access to Nilo (mental health platform).
- Pet-friendly office.
About the Company
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.
Upon your consent, we may use artificial intelligence (AI) tools to support parts of the hiring process, such as getting the interviews transcript and summarised by AI. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please reach out to [email protected]
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