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FAE - Field Application Engineer (m/f/d)

Congatec·Salary not specified

Primary stack

CommunicationWindows

Job description

FAE - Field Application Engineer (m/f/d)

- with immediate effect, located in Japan -

About the Position

Join our successful team as a Field Application Engineer in Japan! We are looking for a dedicated professional to provide technical support and training for our products.

Responsibilities

  • Provide customer support during the integration of congatec products into customer systems
  • Analysis of customer problems and developing solutions in collaboration with R&D hard/software
  • Troubleshooting electronic circuits in coordination with the R&D hard/software departments
  • Creation of customized specifications and functional specifications according to customer requirements
  • Preparation of documentation for products (application notes, CTNs and tech notes)
  • Preparation of tests and test reports
  • Technical support and training for customers, partners and employees
  • Onsite customer visits for customer Service and Sales support
  • Provide Technical Sales Support at trade shows

Requirements

  • Degree in Electrical Engineering or Master of Science plus professional experience
  • Experience with complex electronical systems
  • Good Know-how in computer-architecture (X86) and system-software (Windows)
  • English communication skill

We Offer

  • Join our successful team!
  • Competitive benefits package

How to Apply

We look forward to receiving your application with your salary expectation at: [email protected]

HR Contact

Karen Huang

[email protected]

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