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Field Service Engineer (Carlisle)

Swarco Vestglas GmbH·Salary not specified

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Problem SolvingCommunication

Job description

About the Position

Become part of our SWARCO team as Field Service Engineer (Carlisle).

Location: Carlisle, United Kingdom | Type: Full-time | Remote: Yes


About SWARCO

At SWARCO Smart Mobility Solutions / EVOLT Charging Ltd, we’re helping to shape the future of electric vehicle charging. As our network continues to grow, we’re looking for a Field Service Engineer to join our expanding team and help keep charging infrastructure operating safely, reliably, and efficiently.


Responsibilities

  • Carry out daily servicing and maintenance of customer EV charging stations.
  • Diagnose and resolve electrical, hardware, software, and network-related faults.
  • Complete repairs, including the replacement of faulty parts and components.
  • Support installation, commissioning, preventative maintenance, upgrades, and warranty activities.
  • Provide remote technical assistance to customers and field teams when required.
  • Maintain accurate service records, daily worksheets, and company vehicle mileage.
  • Manage and replenish spare parts stock, ensuring equipment and materials are available when needed.
  • Work collaboratively with technical, engineering, and customer service teams to deliver excellent customer service.
  • Support service and maintenance contracts, helping to meet agreed response times and service levels.
  • Ensure all work is carried out safely and in line with company procedures and relevant electrical and EV charging standards.
  • Participate in an on-call rota, approximately 1 week in 5, Monday to Monday, as required.

Requirements

Essential:

  • At least 2 years’ experience in a technical support or field service engineering role.
  • A proven track record of carrying out servicing, maintenance, and repairs.
  • Experience using a multimeter and carrying out continuity testing.
  • A practical, hands-on approach and confidence using tools.
  • Strong fault-finding and diagnostic skills.
  • Ability to work independently and as part of a team.
  • Good communication skills, with the ability to explain technical issues clearly to customers and colleagues.
  • A full MANUAL UK driving licence.
  • Right to live and work in the UK.
  • No more than 3 points on your driving licence.

Desirable:

  • Experience in the EV charging, automotive, clean energy, or electrical engineering sectors.
  • Previous experience working with charging infrastructure or similar electrical equipment.
  • Experience providing remote technical support.
  • Previous participation in an on-call or out-of-hours support rota.
  • Relevant engineering qualifications or technical training.

We Offer

  • Full internal training and relevant certifications.
  • The opportunity to develop your career in the growing EV charging industry.
  • A company vehicle and the tools required for the role.
  • The opportunity to work as part of an expanding technical team.
  • A varied role involving customer support, diagnostics, maintenance, and repairs.
  • 33 days holiday (including bank holidays) pro rata
  • Employer pension contributions
  • Employee Assistance Programme
  • Life assurance up to 6x salary
  • Full training and development opportunities

About the Company

At SWARCO Smart Mobility Solutions / EVOLT Charging Ltd, we’re committed to creating a diverse and inclusive workplace where everyone is valued and respected. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to providing equal opportunities throughout our recruitment process and employment.


Interested?

Please apply by clicking on the apply button.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK and be able to commit to a long-term permanent role.

Should we require recruitment agency involvement, we will contact our approved recruitment partners, and we would ask that you respect the relationships we have already built with these suppliers.

#LI-EW1

SWARCO is growing. Grow with us. The online application can be submitted with just a few clicks. We look forward to new talents who will help us shape the mobility of tomorrow.

Apply now

UK03 SWARCO Evolt Charging

Carlisle

n/a Carlisle

Information on processing of your personal data is available here.

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