Field Service Engineer

About the Position

Field Service Engineer

Location: Renukoot, Uttar Pradesh, India

About Veolia

Veolia group aims to be the benchmark company for ecological transformation. In 2022, with nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste, and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them. In 2021, the Veolia group supplied 79 million people with drinking water and 61 million people with wastewater service, produced nearly 48 million megawatt hours of energy, and treated 48 million metric tons of waste.

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Responsibilities

• Driving a safe work culture at the site and ensuring zero Lost Time Injuries (LTI).
• Efficient O&M execution as per the customer contract.
• Service excellence as per Veolia standards.
• Stakeholder management: Customers, vendors, and internal teams.
• Team handling and people development.
• Prompt reporting of plant operations at set frequencies (Daily, Monthly, Quarterly, and Annually) to both internal and external stakeholders.
• Financial acumen - Site O&M execution within the defined budget, ensuring profitability by tracking spent vs. budget and value generation/cost-saving ideas.
• Consistently working on optimizing the cost of services.
• Responsible for getting positive service feedback from customers (High NPS Score).
• Proper inventory management at the site, ensuring regular follow-up with Customers/vendors/stakeholders on the availability of all service execution-related spares and consumables.
• Adherence to Veolia Ethics and compliance.
• Ensuring overall plant maintenance by maintaining healthy equipment status and 100% plant availability.
• Responsible for Maintenance: PM schedules, CM, and BD maintenance.
• Usage of Veolia digital tools and reporting.
• Ensure timely creation, submission of invoices, and payment collections.
• Adherence to HR-related compliance documents and audit requirements.
• Collect, develop, manage, and maintain all relevant plant and equipment documentation.
• Ensure compliance with all EHS regulations and procedures (RA, SOP, Veolia Frameworks, etc.).
• Flexible in working hours depending on site requirements.
• Responsible for customer contract renewals through service excellence.

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Requirements

• Bachelor's or Master's degree in Engineering (Chemical/Mechanical/Electrical) with relevant experience.
• 7-10 years of relevant experience in a complex wastewater treatment plant.
• Awareness and hands-on experience of driving EHS at the site.
• Experience in O&M of complex water treatment plants (STP, WTP, & ETP).
• Hands-on experience in the operations of Veolia technologies available at the site (e.g., Biological, MBR, PUF, RO, Ion exchange, ZLD, etc.).
• Hands-on experience in doing root cause failure analysis (RCFA) and troubleshooting.
• Ability to read and understand PIDs and technical diagrams and drawings.
• Exposure to stakeholder management.
• Excellent communication skills: Fluent in spoken and written English.
• Good analytical competencies.
• Skills in writing SOPs and RA and preparing management reports.
• Time management, planning, and team player.
• Acceptance to work in a multicultural team environment.

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We Offer

• Competitive salary.
• Opportunity to work in a leading ecological transformation company.
• Professional growth and development opportunities.
• Inclusive and diverse work environment.

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About the Company

Veolia group aims to be the benchmark company for ecological transformation. With nearly 220,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste, and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources, and replenish them.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.