Field Service Engineer - Liebherr Rental

About the Position

We are seeking a proactive and customer-focused Field Service Engineer for Liebherr Rental in Sheffield. The successful candidate will be responsible for carrying out inspections, servicing, diagnostics, maintenance, repairs, and commissioning activities while ensuring maximum machine availability and minimizing customer downtime.

Responsibilities

• Carry out inspections, servicing, diagnostics, commissioning, maintenance, and repairs on machinery and equipment at customer sites, and within the depot when required.
• Accurately diagnose faults and implement effective repairs to minimize machine downtime and maximize customer productivity.
• Commission machines and attachments, complete customer handovers, deliver basic operator familiarisation, and ensure all commissioning documentation is completed accurately.
• Develop and maintain strong working relationships with customers, operators, supervisors, and maintenance personnel, providing a professional and responsive service.
• Proactively identify developing faults, wear trends, and maintenance requirements, providing recommendations to prevent breakdowns and improve equipment reliability.
• Identify housekeeping, contamination, operational, and maintenance issues that may impact machine performance, and offer practical solutions to reduce unplanned downtime.
• Produce detailed inspection and service reports, clearly outlining findings, recommended corrective actions, and opportunities to improve equipment performance.
• Ensure all work is completed in accordance with manufacturer specifications, company procedures, and industry best practices.
• Process warranty and return parts correctly, ensuring they are cleaned, packaged, and labelled to the required standard.
• Work collaboratively with depot-based support teams and provide assistance to fellow engineers as required.
• Maintain a safe working environment by complying with all health, safety, and environmental policies and procedures.
• Conduct customer courtesy visits and proactive fleet inspections to identify potential issues, prevent failures, and improve machine availability.
• Contribute to continuous improvement initiatives that enhance operational efficiency, service delivery, and the overall customer experience.
• Maintain exceptional standards of professionalism, including personal presentation, company vehicle condition, and equipment care, while acting as a positive ambassador for the Liebherr brand at all times.

Requirements

• Recognised engineering apprenticeship to NVQ Level 3 (or equivalent).
• Experience in a Field Service Engineer, Plant Fitter, or similar engineering role.
• Proven fault-finding, maintenance, and repair experience on mechanical, hydraulic, and electrical systems.
• Experience working in a customer-facing environment.
• Good IT literacy and ability to complete reports accurately.

We Offer

• The opportunity to join a globally recognized, industry-leading manufacturer renowned for innovation, quality, and engineering excellence.
• A stable, secure, and supportive working environment with opportunities for long-term career development.
• Competitive salary and comprehensive benefits package.
• Ongoing training, professional development, and opportunities to enhance your skills and knowledge.
• The chance to work as part of a collaborative and customer-focused team dedicated to delivering exceptional service.

About the Company

Liebherr-Rental Ltd. is a globally recognized, industry-leading manufacturer renowned for innovation, quality, and engineering excellence. We are committed to delivering exceptional service and providing our customers with reliable and high-performance equipment.

Location:

Liebherr-Rental Ltd.

Unit 12 Evolution

S60 5WG Sheffield

United Kingdom

Contact:

Aleksandra Szczepanska

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.