Field Service Engineer

About the Position

We are seeking a Field Service Engineer for our Singapore team. Join us to provide technical support and maintenance for water systems.

Responsibilities

• Provide direction and assistance to the work group to meet assigned objectives.
• Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Veolia’s products.
• Provide on-site interpretation of data and technical instruction.
• Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, and trends.
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment.
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports.
• Review reported malfunctions and identify/analyze any undesirable trends.
• Make recommendations on findings.
• Review effectiveness of maintenance actions to identify training needs.
• Be a focal point for assigned account for all matters concerning Veolia products and services and total support, ensuring that both customer and Veolia objectives are met.
• Develop and maintain a customer preference relationship toward Veolia.
• Execute value-generating plans and coordinate both internally and externally with the customer.
• Outline, present, and sell the value of Veolia products and services that can benefit customer needs.
• Ensure that all the KPIs set by the customer are met.
• Ensure customer satisfaction by providing high service standards.

Requirements

• Diploma or Degree in chemical, environmental engineering. Chemistry or equivalent knowledge and experience are welcome.
• Experience in water treatment & field service in the chemical industry is an added advantage.
• Ability to work well and excel in a team. Demonstrates leadership qualities.
• Strong communication skills (both written and verbal).
• Willing to work on site in a Refinery.
• Possess a valid class 3 driving license.

We Offer

• Opportunity to work with a leading company in water systems.
• Be part of a diverse and inclusive team.
• Professional growth and development opportunities.

About the Company

We design, supply, and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection, and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.