Field Service Engineer

About the Position

Engineer the Future with Us

We currently have 683 open roles

Innovation Starts Here

Field Service Engineer

Location: Sunnyvale, California, United States

Category: Engineering

Remote Eligible: Yes

Hire Type: Employee

Job ID: 19145

Base Salary Range: $124,000 - $187,000

Date posted: 10/26/2026

About the Company

Synopsys is the leader in engineering solutions from silicon to systems, enabling customers to rapidly innovate AI-powered products. We deliver industry-leading silicon design, IP, simulation and analysis solutions, and design services. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow.

Responsibilities

• Install, configure, and validate Synopsys emulation and prototyping hardware at customer sites and internal labs, ensuring systems are deployment-ready and meet performance specs.
• Troubleshoot hardware, firmware, networking, and integration issues across boards, chassis, power distribution, and peripherals, performing root cause analysis and driving fixes to closure.
• Partner with Hardware Engineering, Manufacturing, and R&D teams to surface product issues, recommend design improvements, and help improve system reliability across the platform.
• Develop and execute validation procedures that confirm hardware quality, system integration, and readiness for production use before customer handoff.
• Document installation outcomes, failure modes, corrective actions, and deployment metrics to support continuous improvement and knowledge transfer across the team.
• Support manufacturing reviews and quality initiatives by feeding field data back into the product development cycle.
• Travel domestically and internationally approximately 70% of the time to support installations, upgrades, relocations, and escalations, often on short notice and with flexible scheduling.

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field preferred, or equivalent hands-on technical experience.
• Experience with hardware installation, integration, or validation (lab, manufacturing, or field environment).
• Ability to troubleshoot across hardware, firmware, and system-level integration issues using logic analyzers, oscilloscopes, multimeters, or similar diagnostic tools.
• Comfort working with networking equipment, power systems, cabling, and rack-level infrastructure in a data center or lab setting.
• Willingness and ability to travel domestically and internationally up to 70% of the time, including extended onsite engagements and occasional weekend or evening work.
• Flexibility to work outside standard business hours during installations, customer cutovers, or critical escalations.
• Experience with emulation, prototyping, or FPGA-based verification platforms (strong plus).

Nice to Have

• Strong background in hardware troubleshooting and validation.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a global team.

We Offer

• Competitive salary
• Comprehensive health, wellness, and financial benefits
• Opportunity for annual bonus, equity, and other discretionary bonuses
• Professional development opportunities

About the Team

You will join the Hardware-Assisted Verification (HAV) Validation team, a global group of field engineers who ensure Synopsys emulation and prototyping platforms deploy successfully at customer sites worldwide. The team is distributed across regions to support installations and escalations, but you will collaborate closely with validation engineers in other geographies, sharing troubleshooting approaches and field insights.

You will report to the Validation Engineering Manager and work day-to-day with Hardware Engineering, R&D, and Manufacturing teams to close the loop on product issues.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

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