
Field Service Representative
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Job description
About the Position
Field Service Representative
Paço de Arcos, Lisboa, Portugal
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
We are seeking a dynamic Field Service Representative to join our Mobile Water and Integrated Services (MWIS) team, focusing on delivering exceptional water treatment solutions. This role combines technical expertise with customer service excellence to ensure optimal system performance and client satisfaction.
Responsibilities
- Execute system installations, startups, and commissioning of advanced water treatment equipment
- Lead preventive maintenance programs and perform emergency repairs
- Conduct comprehensive site assessments and water quality analysis
- Provide expert technical consultation and troubleshooting services
- Manage customer relationships and deliver detailed performance reports
- Ensure compliance with quality standards and EH&S regulations
- Supervise contractor activities and coordinate with project teams
- Participate in technology validation and field testing initiatives
- Drive continuous improvement in service delivery and system efficiency
Requirements
- Bachelor's degree in Engineering (Electrical, Mechanical, or Chemical preferred)
- Proven experience in industrial water treatment systems
- Strong mechanical and electrical troubleshooting capabilities
- Advanced analytical and problem-solving skills
- Excellence in project management and documentation
- Outstanding interpersonal and communication abilities
Skills
- Hands-on technical expertise with industrial equipment
- Proficiency in water quality testing and analysis
- Strong safety awareness and regulatory compliance knowledge
- Excellent customer relationship management abilities
- Fluency in English and local language
Additional Requirements
- Willingness to travel around Spain & Portugal.
- Flexibility for emergency response and on-call duties.
- Valid driver's license and ability to work in various environmental conditions.
We Offer
- Opportunity to work with a global leader in environmental services.
- Be part of a team committed to creating a more sustainable future.
- Professional growth and development opportunities.
About the Company
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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