Field Service Representative

Glen Allen, VA, United States

About the Position

Veolia Group, a global leader in environmental services, is seeking a Field Service Representative to join our Water Technology Business. This role is pivotal in managing all aspects of water treatment plant commissioning, installation, and optimization. As a key interface between design engineering, construction teams, control systems, and customers, you will contribute to our mission of creating a more sustainable future.

Responsibilities

Design & Engineering Support

• Participate in Model Reviews, Engineering Design Meetings, and Safety in Design reviews
• Ensure accessibility, maintenance, and operability of process equipment
• Define problems, collect data, and draw valid conclusions to improve operations and determine design viability
• Apply water treatment chemistry calculations, plane geometry, and engineering principles to troubleshooting and problem resolution

Construction & Installation Management

• Serve as construction liaison between design engineering and construction teams during Water Treatment Plant erection
• Identify and correct equipment alignment issues and plumb adjustment figures during installation
• Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements
• Maintain strong safety mindset to ensure executed work reflects technical requirements within company safety standards

Commissioning & Control Systems

• Develop and execute Commissioning Schedules and Performance Plans for Water Treatment Plants
• Commission Water Treatment Plants by ensuring process equipment and control systems perform per specifications
• Perform control system factory acceptance tests with clients and client-designated representatives
• Perform specific PLC/HMI activities including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic

Training & Technical Support

• Develop Standard Operating Procedures and log sheets to document and monitor equipment operation
• Develop and execute classroom and hands-on training regarding operation and maintenance of process equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites
• Deliver effective presentations to customers, clients, and internal teams

After-Market Services & Documentation

• Perform after-market services including site inspections, equipment inspections, and operator training
• Prepare timely and accurate technical reports for customer records and reference for future outages
• Apply mathematical operations to budget analysis and Time & Material (T&M) contract cost monitoring
• Manage quality data for accuracy and report generation

Requirements

Required

• Degree in Engineering or Engineering Technology from an accredited university or college
• Experience in commissioning, construction, or field services
• Mechanical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with water treatment equipment (pumps, valves, instrumentation, relief valves, regulators, pneumatic systems, etc.)
• Electrical experience and know-how (hands-on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment
• Training in lock-out/tag-out procedures

Preferred

• Technical Bachelor's Degree or College Diploma with minimum 5 years of experience in water treatment field
• Comprehensive knowledge of structural, mechanical, hydraulic, electrical, piping, welding specifications, and civil engineering notations
• Expert knowledge of water treatment systems and technologies including Ultrafiltration Systems, Membrane Bio Reactors, and Separation Technologies
• Demonstrated ability to perform equipment startup, commissioning, and process optimization
• Ability to quickly adapt to new problems, clients, and situations
• Project management skills
• Lean Six Sigma or continuous improvement methodology experience
• Operating experience with water treatment equipment including UF/MBR, reverse osmosis (RO) systems, micro-filtration, clarification and conventional filtration, evaporators, or crystallizers

We Offer

• Competitive salary range: USD $30 - $36 an hour
• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

About the Company

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive technical and commercial training, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection.

Ready to advance your career while making a difference in water treatment and sustainability? Apply today!

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.