Field Service Technician

About the Position

Joining Acoem means taking part in a great human adventure with a high-tech company committed to sustainable development. At Acoem, we create environments of possibility by helping organizations find the right balance between progress and preservation, safeguarding businesses and assets, and maximizing opportunities while conserving the planet’s resources.

We do this by working with our customers to provide bespoke solutions by designing, manufacturing, operating, and supplying sophisticated monitoring equipment. Together with 220 distributors, our 850+ employees work across 26 offices, 5 manufacturing facilities, and 3 R&D centers in 9 countries to provide trusted, holistic data solutions for customers worldwide.

About the Role

We are looking for a Senior Field Service Technician at our Acoem Brisbane branch based in Banyo. This is your opportunity to use your scientific instrumentation, field service, or electronics experience while being part of a global leader in air quality monitoring solutions. In the Field Service department, our focus is to provide clients with operations and maintenance services of their Air Quality Monitoring Systems to the highest level.

To be successful, you would be comfortable working on various electronic instruments, calibration equipment, and will also have experience with data logging and telemetry. There will be travel throughout Queensland and occasional interstate and overseas travel.

Responsibilities

• Coordinating installation and commissioning of environmental monitoring systems in accordance with relevant standards.
• Performing routine and non-routine maintenance on assigned projects in accordance with maintenance schedules.
• Providing high-level technical support to customers and assisting with customer training as required.
• Ensuring service delivery of Branch maintenance contracts are in accordance with project deliverables, company policies, and Standards and costs.
• Maintaining and enhancing customer relationships to leverage additional opportunities.
• Providing operational assistance of the Queensland Branch.
• Responsible for training of new technicians.
• Assisting sales and business development teams as required.
• Maintaining and enhancing our safety culture.

Requirements

• Relevant tertiary qualifications (TAFE certificate/diploma or equivalent).
• Previous related experience such as ambient air quality, particulate / dust, CEMS monitoring, and environmental instrumentation would be highly regarded.
• Instrumentation background and/or suitable mechanical and electrical skills.
• Project Management and Leadership skills (Team leader or Supervisor).
• Experience with industrial communications protocols.
• Sound level of computer literacy.
• Demonstrated ability to follow instructions and work with minimal supervision.
• Excellent customer service skills.
• Demonstrated ability to communicate effectively and work collaboratively in a team.
• Accurate and diligent record-keeping skills.

We Offer

• Competitive remuneration package.
• Participation in company bonus scheme.
• Work with a dynamic and highly skilled team.
• Fully maintained company dual cab utility vehicle.
• Training and development opportunities.

About the Company

At Acoem, we are committed to sustainable development and providing trusted, holistic data solutions for customers worldwide. We value our employees and offer a supportive and innovative work environment.

If you like challenging, dynamic, and international environments, join us! When looking for new people to join our team, we look for people who share our values, who are like-minded, and passionate about their work. Your enthusiasm and proactive approach will help you to achieve desired outcomes in this role.

Please note we have not engaged any recruitment agencies to represent us for this role.

Acoem Australasia is an equal opportunity employer.