Field Service Technician - Mobile & Crawler Cranes - Central US

About the Position

Field Service Technician - Mobile & Crawler Cranes - Central US

Liebherr USA Co. is seeking a skilled Field Service Technician for Mobile & Crawler Cranes in the Central United States. This role involves diagnosing, repairing, and maintaining mechanical, hydraulic, and pneumatic equipment, particularly All-Terrain, Rough-Terrain, Mobile Construction, and Crawler Cranes. The technician will perform commissioning activities, including crane setup, orientation, and operator training at both job and customer sites.

This position is for the Central region of the United States.

Responsibilities

Equipment Diagnosis and Repair

• Diagnose, adjust, and repair crane systems, including mechanical, hydraulic, and pneumatic components.
• Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications.
• Dismantle, reassemble, and inspect heavy machinery using hoists, hand tools, and diagnostic equipment.

Commissioning, Crane Familiarization, and Operator Training

• Conduct crane commissioning, including setup, testing, and quality inspections to verify correctness and operational readiness.
• Provide operator orientation, training, and demonstrations on crane use, safety practices, and maintenance procedures according to manufacturer guidelines.
• Assist customers in understanding crane configurations and operational requirements tailored to their specific applications.

Maintenance

• Perform routine maintenance, such as cleaning, lubricating, and replacing worn parts to maximize equipment reliability.
• Inspect, test, and adjust crane components to identify potential issues before they impact operations.
• Maintain records of maintenance activities and recommendations for future service needs.

Technical Troubleshooting

• Utilize mechanical and electrical theory to test, diagnose, and repair equipment issues, ensuring cranes operate safely and efficiently.
• Read and interpret technical manuals, blueprints, and diagrams to guide repair and maintenance work.
• Provide expert technical support during commissioning and service calls, adapting solutions to meet customer needs.

Safety and Compliance

• Adhere to safety protocols and regulations, promoting a safe work environment during all service and commissioning activities.
• Handle and dispose of hazardous materials in compliance with environmental standards.
• Conduct safety inspections and verify repairs and setups meet factory and regulatory standards.

Customer Interaction and Support

• Build positive relationships with customers, offering expert advice, prompt service, and clear communication to ensure satisfaction.
• Act as a liaison between the customer and the company, providing feedback and recommendations for equipment improvements.
• Address customer inquiries and resolve issues during commissioning and regular service visits.

Administrative Duties

• Complete service reports, commissioning documentation, and other required paperwork accurately and on time.
• Coordinate with supervisors and team members to share service insights, customer feedback, and suggestions for process improvements.

Requirements

• Education and Experience: High school graduate or GED and at least one year of experience with heavy equipment or machinery, or equivalent combination of education and experience.
• Technical Expertise: Expertly applies comprehensive knowledge of crane systems, including mechanical, hydraulic, pneumatic, and electrical components, to ensure reliable equipment performance.
• Problem-Solving: Diagnoses and resolves equipment issues swiftly, using analytical skills and practical solutions that are tailored to both customer needs and equipment specifications.
• Multi-tasking: Manages multiple tasks efficiently, balancing service, maintenance, and commissioning responsibilities in a fast-paced, dynamic work environment.
• Travel: Domestically and internationally up to 100% of the time.
• License: Ability to obtain and maintain a valid driver license.
• Availability: Ability to work overtime as well as on weekends or on call duty.

We Offer

• Pay Range: $29.62 - $48.37
• Benefits: Comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation, and personal days.

About the Company

In line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.

Location

Liebherr USA Co.

7075 Bennington Street

77028 Houston, TX

United States

Contact

Katie Stevens

Application

Applications are only accepted via the online-portal www.liebherr.com.

Referral Bonus: Tier II

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Katie Stevens.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

One Passion. Many Opportunities.

Job ID: 66018

Division: Mobile Crane

Company: Liebherr USA Co.

Area of employment: Customer Service

Country: United States

Entry level: Professionals

Type of contract: full time

Date of entry: 03/23/2023

If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

FAQs

Do you have any questions about working for Liebherr? Find the answers here!

Your way to apply

Speculative Application

Didn’t find the position you were looking for? You are welcome to send us a speculative application.

Speculative applications