Field Service Technician
Primary stack
Job description
About the Position
Field Service Technician
Enthuse customers and provide best experience through best in class hardware, software, and technical support services.
- Location: USA – Springfield, MA
- Department: IT
- Employment Type: Full-time
Responsibilities
- Provide technical support for PCs, printers, servers, and data center equipment
- Communicate professionally with clients and ensure satisfaction
- Install, upgrade, and repair IT hardware and infrastructure
- Collaborate with dispatch, engineers, and project teams
- Troubleshoot hardware, software, and network issues
- Support HP servers and enterprise environments
- Track inventory and provide service updates
Requirements
- Minimum of 2–3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
- Experience troubleshooting hardware, software, and networking issues
- Strong customer service and client-facing communication skills
- Valid driver’s license and willingness to commute long distances between customer sites
- Availability to support rotational schedules or on-call coverage when required
- Ability to lift and carry equipment up to 50 lbs
- Ability to work independently and manage multiple service needs
Salary
This role is an Hourly Non-Exempt position with a targeted salary range of $24 – $26 USD per hour.
We Offer
- Health/ Medical insurance
- Vision Insurance
- Life insurance
- Disability Insurance
- Dental insurance
- Flexible spending account FSA
- Internal career development program
- Car Allowance/ KM Allowance
About the Company
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers, and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
© Hemmersbach. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
IT / tech за описом ITJobs